Sales Associate

Lilly Pulitzer; Columbus (OH); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Healthcare

Retirement savings

Paid time off

Product discounts

Job summary

Lilly Pulitzer in Columbus, OH is seeking a part-time Sales Associate to support client service and store operations. You will engage with customers, share product knowledge, and help create an inviting shopping experience aligned with our brand aesthetics.

Responsibilities include delivering exceptional service, maintaining store visuals, and contributing to sales goals while upholding our core values. This role may require flexible hours, including weekends and holidays.

Qualifications

• Prior retail or client service experience in the fashion or retail industry preferred.
• Be on your feet and maneuver around the store during shift hours.
• Ability to multi-task in a fast-paced environment.
• Ability to lift up to 20 pounds.
• Ability to effectively communicate with clients, colleagues, and management.
• Prior knowledge of XStore and Tulip a plus.

Responsibilities

• Understand the overall concept of the Lilly Pulitzer brand, including the lifestyle, the client, the merchandise, and the heritage.
• Demonstrate the Lilly Pulitzer selling culture and ensure client experience.
• Drive sales by providing an exceptional service while utilizing product knowledge, market trends, personalized outreach, and active listening/communication to clientele.
• Develop and maintain relationships with clients.
• Help maintain Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Understand, embrace, and exhibit the Core Values set forth by Lilly Pulitzer.

Skills

Customer service

Communication

Multi-tasking

Mobility

Lifting up to 20 lbs

Tools

XStore

Tulip

Job description

Job Type: Regular Brand Strategy

Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.

Brand vision statement

“Create Your Sunshine, A Resort State of Mind”.

Brand Equities

Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

About the Position

The Sales Associate is responsible for assisting clientele and supporting the operational and sales needs of the business.

• Understand the overall concept of the Lilly Pulitzer brand, including the lifestyle, the client, the merchandise, and the heritage.
• Demonstrate the Lilly Pulitzer selling culture and ensure client experience.
• Drive sales by providing an exceptional service while utilizing product knowledge, market trends, personalized outreach, and active listening/communication to clientele.
• Develop and maintain relationships with clients.
• Help maintain Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Understand, embrace, and exhibit the Core Values set forth by Lilly Pulitzer.

Qualifications for the Position

• Prior retail or client service experience in the fashion or retail industry preferred.
• Be on your feet and maneuver around the store during shift hours.
• Ability to multi-task in a fast-paced environment.
• Ability to lift up to 20 pounds.
• Ability to effectively communicate with clients, colleagues, and management.
• Prior knowledge of XStore and Tulip a plus.

A Little More to Know…

• This position is classified as a part-time, hourly, non-exempt position.
• This position is based In-Store at our Lilly Pulitzer Retail Location.
• Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays.
• This position is expected to collaborate effectively with other individuals in alignment with our Core Values.
• This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
• This position is reviewed annually.

Compensation and Benefits

Pay Range: $15.00/hour - $18.00/hour. Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws.

In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify.

Details in English and Spanish.

Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610‑878‑5550.

U.S. EEOC: Know Your Rights

Lilly Pulitzer’s mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. It all started more than 65 years ago with a simple shift dress in Palm Beach, Florida and one incredible woman with the courage to find her joy and create her future. Today, Lilly Pulitzer provides a collection of authentic American Resort Wear inspired by our Palm Beach roots. Lilly Pulitzer can be found online and in over 60 company-operated retail stores, 70+ Signature Stores and major department stores nationwide.