Sales Associate

CADY; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Career advancement opportunities

Annual review with merit opportunity

Free annual family portrait session

Referral bonus program

Team member recognition and rewards programs

Employee assistance programs

Job summary

CADY is seeking an Experience Ambassador in Raleigh, NC, to enhance the studio experience while supporting sales performance. This role includes guiding clients through their visits, leading image presentation sessions, and maintaining a professional studio environment. Candidates must have a high school diploma, exceptional communication skills, and be at least 18 years old. Flexibility for evening and weekend work is required, with opportunities for career advancement and a fun studio atmosphere.

Qualifications

• Must pass a satisfactory background check.
• A positive and proactive attitude with a passion for delivering outstanding service.
• Team player mentality with a willingness to collaborate with colleagues on ideas and initiatives.

Responsibilities

• Welcome and guide clients through their studio visit.
• Lead image presentation sessions and recommend products.
• Coordinate with photographers and maintain studio appearance.

Skills

Exceptional interpersonal and communication skills

Ability to multitask and prioritize

Excellent organizational skills with strong attention to detail

Comfortable with sales goals or commission environments

Education

High School diploma or equivalent

Job description

Benefits

• Weekly pay
• Flexible scheduling
• Career advancement with opportunities for promotion
• Annual review with merit opportunity
• Free annual family portrait session
• Referral bonus program
• Fun, active and Instagram-worthy studio environment
• Team member recognition and rewards programs
• Employee assistance programs to support your health and well-being

Job Summary

Under the direction of your Studio Manager, The Experience Ambassador plays a key role in delivering an exceptional studio experience while supporting sales performance and operational flow. This position guides clients through the image selection and ordering process, builds meaningful customer relationships, and contributes to achieving studio revenue and service goals.

Essential Job Functions

Customer Experience

• Welcome and guide clients through their studio visit
• Anticipate needs and resolve concerns
• Maintain customer satisfaction scores

Sales & Presentation

• Lead image presentation sessions
• Recommend products and packages
• Support studio revenue targets
• Achieve individual and team sales goals

Team & Operations

• Coordinate with photographers
• Maintain studio appearance
• Communicate promotions and brand messaging

Job Requirements

• Must be at least 18 years of age
• High School diploma or equivalent
• Must pass a satisfactory background check
• Exceptional interpersonal and communication skills
• A positive and proactive attitude with a passion for delivering outstanding service
• Ability to multitask and prioritize
• Professional demeanor shown in person, on calls and in emails
• Excellent organizational skills with strong attention to detail
• Able to speak, read and write English
• Team player mentality with a willingness to collaborate with colleagues on ideas and initiatives
• Flexible with working in a fast-paced environment
• Evening and weekend availability expected
• Seasonal peak periods
• Basic computer / POS system skills
• Comfortable with sales goals or commission environments
• Reliable transportation
• Ability to work weekends / peak seasons

Physical Requirements and Environmental Factors

• Extended periods of viewing computer screens
• Able to remain standing and active for extended periods (up to 6+ hours)
• Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded area)
• Able to move up to 20 lbs
• Able to communicate verbally with team members and customers