Sales Associate

CADY; San Jose (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Career advancement with opportunities

Annual review with merit opportunity

Free annual family portrait session

Referral bonus program

Instagram-worthy studio environment

Team member recognition and rewards

Employee assistance programs

Job summary

CADY is seeking an Experience Ambassador to deliver an exceptional studio experience and drive sales among students and families. Under the Studio Manager, you will guide clients through image selection, present products, and help teammates maintain a welcoming, organized studio environment.

You will lead friendly image presentations, promote packages, and support revenue targets while staying flexible for evenings and weekends in a fast-paced retail setting with camera flashes and a lively

Qualifications

• High School diploma or equivalent.
• Must pass a satisfactory background check.
• Excellent interpersonal and communication skills.
• A positive, proactive attitude with passion for outstanding service.
• Ability to multitask and prioritize.
• Professional demeanor in person, on calls, and in emails.
• Team player willing to collaborate on ideas and initiatives.
• Flexible with working in a fast-paced environment.
• Evening and weekend availability expected.

Responsibilities

• Welcome and guide clients through their studio visit.
• Anticipate needs and resolve concerns to maintain satisfaction.
• Lead image presentation sessions and recommend products.
• Support studio revenue targets and sales goals.
• Coordinate with photographers and maintain studio appearance.
• Communicate promotions and brand messaging.

Skills

Interpersonal communication

Customer service

multitasking

Education

High School diploma or equivalent

Tools

POS systems

Job description

Who is CADY? CADY is the premier school photography company. We exist to inspire and unleash human potential. Through innovation, creativity, and exceptional service, we create memorable experiences that help people feel confident, celebrated, and empowered. We inspire students, schools, and our team members so they feel accepted and empowered. Your story starts with CADY!

CADY Perks

• Weekly pay
• Flexible scheduling
• Career advancement with opportunities for promotion
• Annual review with merit opportunity
• Free annual family portrait session
• Referral bonus program
• Fun, active and Instagram-worthy studio environment
• Team member recognition and rewards programs
• Employee assistance programs to support your health and well-being

Job Summary

Under the direction of your Studio Manager, The Experience Ambassador plays a key role in delivering an exceptional studio experience while supporting sales performance and operational flow. This position guides clients through the image selection and ordering process, builds meaningful customer relationships, and contributes to achieving studio revenue and service goals.

Essential Job Functions

Customer Experience

• Welcome and guide clients through their studio visit
• Anticipate needs and resolve concerns
• Maintain customer satisfaction scores

Sales & Presentation

• Lead image presentation sessions
• Recommend products and packages
• Support studio revenue targets
• Achieve individual and team sales goals

Team & Operations

• Coordinate with photographers
• Maintain studio appearance
• Communicate promotions and brand messaging

Job Requirements

• Must be at least 18 years of age
• High School diploma or equivalent
• Must pass a satisfactory background check
• Exceptional interpersonal and communication skills
• A positive and proactive attitude with a passion for delivering outstanding service
• Ability to multitask and prioritize
• Professional demeanor shown in person, on calls and in emails
• Excellent organizational skills with strong attention to detail
• Able to speak, read and write English
• Team player mentality with a willingness to collaborate with colleagues on ideas and initiatives
• Flexible with working in a fast-paced environment
• Evening and weekend availability expected
• Seasonal peak periods
• Basic computer / POS system skills
• Comfortable with sales goals or commission environments
• Reliable transportation
• Ability to work weekends / peak seasons

Physical Requirements and Environmental Factors

• Extended periods of viewing computer screens
• Able to remain standing and active for extended periods (up to 6+ hours)
• Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded area)
• Able to move up to 20 lbs
• Able to communicate verbally with team members and customers