Sales Associate

Midwest Shooting Center; Pickerington (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Memberships

Discounts

Medical insurance

Dental insurance

Vision insurance

401k match

Group life insurance

Voluntary life insurance

Incentive programs

Job summary

Midwest Shooting Center is seeking a Sales Associate to engage customers on the retail floor and range, handling sales and firearm-related processes in compliance with federal and state laws.

Join a team focused on growth, safety, and service. Expect daily interactions, training opportunities, and a clear path to leadership as you meet membership, training, and product goals while upholding our culture of trust and performance.

Qualifications

• Excellent customer service and communication skills.
• Ability to meet sales targets for memberships, training and retail.
• Compliance with federal and state firearm regulations.
• Strong teamwork and willingness to learn.
• High attention to detail and professional conduct.

Responsibilities

• Greet and assist customers on the retail floor and range with professionalism.
• Perform all sales transactions and firearm-related processes in compliance with laws.
• Conduct range check-ins/outs and act as a certified Range Safety Officer (RSO).
• Maintain store appearance and product presentation.
• Participate in ongoing training and uphold safety and service standards.
• Share knowledge with teammates and contribute to a high-performance environment.
• Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training, and retail.
• Deliver service excellence and address concerns or escalate as needed.

Skills

Customer service

Sales

Communication skills

Teamwork

Adaptability

Job description

At Midwest Shooting Center, we embrace growth, teamwork, and excellence. Our purpose is to build an industry leading firearms business that enhances the lives of our employees, customers, and communities by providing a welcoming, safe, and professional environment for our customers while developing top-tier talent within our team. We are proud of our culture, built on trust, performance, and mutual respect, and we hire, reward, and develop around our core values:Team-Driven,Adaptability, andOwnership.

Full and Part Time positions available

Hourly Base Pay:$12.00 - $14.00

Supplemental Pay:$3,000 - $5,000 annually

Your Role as a Sales Associate:

As a Sales Associate, you are a vital part of the Midwest Shooting Center experience. This is more than a sales job, it’s a customer engagement and leadership opportunity. You'll be responsible for connecting with customers, understanding their needs, and providing tailored solutions that support our core services: memberships, training programs, and retail products.

Day-to-Day Responsibilities:

• Greet and assist customers on the retail floor and range with enthusiasm and professionalism.
• Perform all sales transactions and firearm-related processes in compliance with federal and state regulations.
• Conduct range check-ins/outs and act as a certified Range Safety Officer (RSO).
• Maintain store appearance: cleanliness, organization, and product presentation.
• Engage in regular training and uphold our safety, compliance, and service standards.
• Share knowledge with teammates and contribute to a respectful, high-performance work environment.
• Execute theMIDWEST Wayand ensure every customer leaves satisfied.
• Sales Performance:Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and retail.
• Customer Service:Deliver service excellence and proactively address concerns or **escalate** as needed.
• Compliance & Safety:Maintain ATF, OSHA, and company policy compliance without exception. Always practice and promote firearm safety.
• Culture Stewardship:Demonstrate integrity, initiative, and respect. Be obsessed with maintaining a location that reflects pride and professionalism.
• Development:Participate in ongoing learning (minimum 5 hours per quarter) and read assigned developmental books. Be a self-starter in professional growth.
• Team Contribution:Engage in regular team meetings, training sessions, and forecasting efforts. Provide feedback and participate actively in the evolution of our business.
• Strong communication skills, clear, persuasive, and professional.
• Customer-centric mindset with a passion for service and sales.
• High attention to detail and commitment to excellence.
• Critical thinking and adaptability in a fast-paced, evolving environment.
• Willingness to learn, grow, and take ownership of your role.
• Ability to collaborate and build strong internal and external relationships.

Why Join Midwest Shooting Center?

• Training & Development:Dedicated programs for skill-building and promotion pathways.
• Performance-Driven Culture:Results matter, your growth is our growth.
• Valuable Perks:Memberships, discounts, medical, dental, and vision insurance, 401k match, group and voluntary life insurance, and incentive programs.
• Leadership & Support:Regular coaching, mentoring, and access to experienced Servant Leaders.