Sales Associate

Midwest Shooting Center; Liberty Township (OH); On-site; USD 16,531 - 19,286; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k match

Discounts and memberships

Job summary

A leading firearms retailer in Liberty Township is seeking a Sales Associate to engage with customers and deliver excellence in service. Responsibilities include assisting customers, performing sales transactions, and ensuring compliance with safety regulations. The ideal candidate will demonstrate strong communication skills and a customer-centric mindset. The company values professional growth and offers training programs, valuable perks, and a performance-driven culture. Join a supportive team dedicated to safety and service excellence.

Qualifications

• Customer engagement and ability to understand customer needs.
• Knowledge of federal and state firearms regulations.
• Willingness to learn and take ownership of the role.

Responsibilities

• Greet and assist customers on the retail floor and range.
• Perform sales transactions and firearm-related processes.
• Conduct range check-ins/outs as a certified Range Safety Officer.
• Maintain store cleanliness and product presentation.
• Participate in ongoing learning and team meetings.

Skills

Customer-centric mindset

Strong communication skills

Critical thinking

Attention to detail

Job description

At Midwest Shooting Center, we embrace growth, teamwork, and excellence. Our purpose is to build an industry leading firearms business that enhances the lives of our employees, customers, and communities by providing a welcoming, safe, and professional environment for our customers while developing top-tier talent within our team. We are proud of our culture, built on trust, performance, and mutual respect, and we hire, reward, and develop around our core values: Team-Driven, Adaptability, and Ownership.

Full and Part Time positions available

Hourly Base Pay: $12.00 - $14.00

Supplemental Pay: $3,000 - $5,000 annually

Your Role as a Sales Associate: As a Sales Associate, you are a vital part of the Midwest Shooting Center experience. This is more than a sales job, it’s a customer engagement and leadership opportunity. You'll be responsible for connecting with customers, understanding their needs, and providing tailored solutions that support our core services: memberships, training programs, and retail products.

Day-to-Day Responsibilities:

• Greet and assist customers on the retail floor and range with enthusiasm and professionalism.
• Perform all sales transactions and firearm-related processes in compliance with federal and state regulations.
• Conduct range check-ins/outs and act as a certified Range Safety Officer (RSO).
• Maintain store appearance: cleanliness, organization, and product presentation.
• Engage in regular training and uphold our safety, compliance, and service standards.
• Share knowledge with teammates and contribute to a respectful, high-performance work environment.
• Execute theMIDWEST Wayand ensure every customer leaves satisfied.
• Sales Performance:Meet or exceed weekly, monthly, and quarterly sales goals for memberships, training consults, and retail.
• Customer Service:Deliver service excellence and proactively address concerns or elevate as needed.
• Compliance & Safety:Maintain ATF, OSHA, and company policy compliance without exception. Always practice and promote firearm safety.
• Culture Stewardship:Demonstrate integrity, initiative, and respect. Be obsessed with maintaining a location that reflects pride and professionalism.
• Development:Participate in ongoing learning (minimum 5 hours per quarter) and read assigned developmental books. Be a self-starter in professional growth.
• Team Contribution:Engage in regular team meetings, training sessions, and forecasting efforts. Provide feedback and participate actively in the evolution of our business.
• Strong communication skills, clear, persuasive, and professional.
• Customer-centric mindset with a passion for service and sales.
• High attention to detail and commitment to excellence.
• Critical thinking and adaptability in a fast-paced, evolving environment.
• Willingness to learn, grow, and take ownership of your role.
• Ability to collaborate and build strong internal and external relationships.

Why Join Midwest Shooting Center?

• Training & Development:Dedicated programs for skill-building and promotion pathways.
• Performance-Driven Culture:Results matter, your growth is our growth.
• Valuable Perks:Memberships, discounts, medical, dental, and vision insurance, 401k match, group and voluntary life insurance, and incentive programs.
• Leadership & Support:Regular coaching, mentoring, and access to experienced Servant Leaders.

Ready to grow with us? Apply today and be part of a culture where excellence, safety, and service drive everything we do.