Sales Associate

LMAF Wax Group; Pensacola (FL); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Discounted waxing services and retail products

Competitive hourly wage plus performance bonuses

Employer-paid basic life and AD&D insurance

Employer-subsidized health insurance

Paid Time-Off

Employee referral and guest referral programs

Job summary

LMAF Wax Group in Pensacola, Florida is seeking a Guest Service Associate (GSA) to deliver exceptional service to guests. In this role, you will create a welcoming atmosphere and ensure guest satisfaction throughout their experience at the center.

The ideal candidate should possess strong interpersonal skills, be detail-oriented, and have a customer service background. This position offers competitive hourly wages along with various employee benefits including discounts on services and retail products.

Qualifications

• Customer service experience preferred.
• Detail-oriented with a focus on guest satisfaction.
• Able to work flexible hours, including evenings and weekends.

Responsibilities

• Greet guests with a warm and friendly demeanor.
• Assist guests with check-in and check-out processes.
• Manage booking appointments and handle customer inquiries.
• Educate guests on services, products, and promotions.
• Maintain a clean and organized reception area.
• Handle transactions accurately and efficiently.
• Contribute to a positive team environment.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Attention to detail

Computer proficiency

Education

High school diploma or equivalent

Job description

Join European Wax Center as a Guest Service Associate (GSA) and be a key part of providing exceptional service to our valued guests! In this role, you will create a welcoming environment and ensure guest satisfaction throughout their experience.

Responsibilities

• Greeting guests with a warm and friendly demeanor upon arrival
• Assisting guests with check-in and check-out processes
• Managing booking appointments and handling customer inquiries over the phone and in-person
• Educating guests on services, products, and promotions
• Maintaining a clean and organized reception area
• Handling transactions accurately and efficiently
• Contributing to a positive team environment by supporting fellow associates

Requirements

• High school diploma or equivalent required; experience in a customer service role preferred
• Strong interpersonal and communication skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a focus on guest satisfaction
• Proficiency in computer systems and scheduling software
• Approachable, friendly, and enthusiastic attitude
• Able to work flexible hours, including evenings and weekends

Benefits

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs

Equal Employment Opportunity

EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.