Sales Associate

Mint Cannabis Co.; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for an experienced Patient Service Representative to join their team in a vibrant and supportive environment. This role involves educating patients about medical cannabis, providing exceptional customer service, and ensuring smooth operations at the point of sale. If you're passionate about helping others and thrive in a fast-paced setting, this is the perfect opportunity to grow your career while making a positive impact in your community. Join a company that values innovation, collaboration, and quality service, and be part of a journey that shapes a brighter future for patients and communities alike.

Benefits

Employee Discount

Medical Insurance

Dental Insurance

Vision Insurance

Opportunities for Professional Growth

Collaborative Work Environment

Qualifications

• 1 year of customer service experience required.
• Knowledge of medicinal cannabis and product regulations.
• Ability to operate POS and other computer systems.

Responsibilities

• Educate patients about medical cannabis and assist with product selection.
• Process orders and payments using POS systems.
• Maintain a clean and professional environment for patients.

Skills

Customer Service

Communication Skills

Cash Handling

Medical Terminology

Point of Sale Systems

Microsoft Office

Teamwork

Dependability

Education

High School Diploma or Equivalent

Tools

POS Software

Job description

Who We Are

Mint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, we’ve expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration. Beyond delivering exceptional service, we are committed to building stronger communities through outreach and meaningful relationships. With a focus on quality, service, and positive impact, Mint Cannabis is shaping a brighter future. Be part of the Mint Cannabis journey and see the difference!

Job Summary

Mint Cannabis is seeking an experienced Patient Service Representative / Administrator. The Patient Service Representative educates patients and provides information about medical cannabis and its uses while providing fantastic customer service. At times, a patient service representative will be asked to cross-train and assist in other departments, such as administration and packaging. We want to maintain a fun, welcoming, professional environment for patients and coworkers.

• Your Daily Duties:
  • Check-in, verify the status, and report patient allotment on POS system.
  • Provides patients with education and information about medical cannabis and its uses.
  • Assists patients with product selection in an efficient and timely manner.
  • Processes patient orders and payments utilizing POS software.
  • Operate, maintain, and close cash till and deposit the end of daily earnings.
  • Assists management staff with daily operational needs. (This includes assisting in other departments when needed)
  • Maintain a clean and professional environment for patients.

• Attributes:
  • Customer-focused with a friendly and professional demeanor.
  • Dependable and punctual.
  • Ability to work well under pressure.
  • Team player with a positive attitude.
  • Knowledge of the uses of medicinal cannabis and different methods of medicating.
  • Knowledge of cannabis brands and products available on the Arizona market.
  • General knowledge of cannabis product regulations, including dispensing procedures and patient transaction limits.
  • Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
  • Excellent communication, customer service, and sales skills.
  • Basic knowledge of Microsoft Office.
  • Ability to work in a fast-paced environment.

Qualifications:

• Education:
  • High school diploma or equivalent.
• Experience:
  • Customer service: 1 year
  • Medical Terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Cash Handling Experience

Must-Have:

• Flexible schedule, including days, nights, and weekend availability to meet the needs of the business.
• Must be twenty-one (21) years of age.
• Valid Michigan driver's license/ Identification

Job Type: Full-time

Location: Onsite; Orlando, FL

Schedule:

• 8-hour shift
• Day shift
• Holidays
• Week Days
• Night shift
• Weekend availability

Hourly: $15.50

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to make a significant impact within a growing company.

Benefits:

• Employee discount
• Medical
• Dental
• Vision

How to Apply:

Interested candidates should submit their resume outlining their qualifications and experience via the web portalhttps://themintcannabis.com/careers/

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Mint Cannabis is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.