Job Description:
The Associate Sales Representative for our CCA (Caribbean Central America) Organization plays a crucial role in supporting the sales team by assisting in the development and execution of sales strategies.
This entry-level position is designed for individuals looking to start their career in sales and offers opportunities for growth within the organization.
"Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all."
Candidates from Guatemala, El Salvador, Honduras, Nicaragua & Panama are encouraged to apply.
What You'll Do:
- Manage inbound/outbound sales calls and emails to quote prices and place orders for products and services, ensuring daily and quarterly sales goals are met.
- Enter orders and track order status.
- Understand the importance of customer satisfaction for territory and corporate success.
- Manage the resolution of routine, non-complex issues under guidance.
- Answer customer questions regarding pricing, product availability, and shipping or service issues related to orders.
- Display understanding of customer experience from relationship development to issue resolution.
- Attend TD SYNNEX and vendor partner trainings as assigned.
- Engage in vendor and customer engagement activities outside of work hours as part of total account ownership.
- Represent TD SYNNEX professionally in daily interactions with partners and customers.
Other Duties & Responsibilities:
- Perform other duties as assigned.
- Maintain attendance and punctuality standards.
What We're Looking For:
- HS diploma/GED plus 1 year relevant experience OR 2-year degree.
- Proficient in English (level B2 or higher).
- Experience in multitasking and prioritization in a fast-paced environment.
- Effective written and verbal communication skills.
- Ability to manage price negotiations and understand profit culture.
- Build effective working relationships.
- Work constructively under stress and deadlines.
- Respond politely to calls and greet partners courteously.
- Adapt readily to change.
- Basic proficiency with relevant computer applications.
- Maintain confidentiality and a positive attitude.
- Strong organizational and time management skills.
- Basic clerical and data entry skills.
Other Education/Certifications:
- Bachelor's Degree in Business or IT preferred.
- Current sales organization affiliation preferred.
- Proficient in Microsoft Office Suite.
Working Conditions:
- Remote professional environment.
- Occasional non-standard hours or overtime.
- Represent the company in sales activities.
What's in it for You?
- Elective Benefits: Tailored to your country and lifestyle.
- Career Growth: Opportunities in leadership and professional development.
- Personal Well-Being: Seminars, events, and support programs.
- Diversity, Equity & Inclusion: Inclusive culture and initiatives.
- Global Networking: Connect with new colleagues through onboarding programs.
- Community Engagement: Participate in inclusive communities and social initiatives.
Don't meet every requirement? Apply anyway.
We are proud to promote diversity, equity, and inclusion. If you're excited about this role, we encourage you to apply. You might be the perfect fit!