Sales Associate

Dial Senior Living; Omaha (NE); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Holiday pay

PTO accrual day 1

Referral Bonus

Free meal during shift

Loyalty Incentive

Employee Recognition

Verizon/AT&T discounts

Pay Advance

Medical/Dental/Vision Insurance

Life/AD&D

401K

Dependent Care FSA

Job summary

Dial Senior Living is seeking an ambitious sales associate to perform comprehensive support services for sales, facilitating the daily operations of the sales office and ensuring all new residents love the way they live.

You will manage the CRM lead database, support the Senior Living Advisor with inquiries, tours, and outreach, coordinate lead-generating events, prepare move-in paperwork, ensure rooms are ready, and participate in sales and marketing calls to support occupancy goals.

Qualifications

• Bachelor’s degree and 2+ years related experience.

Responsibilities

• Assist in the timely and efficient completion and maintenance of the CRM (lead database) for all potential residents and referral contacts activity.
• Provide support and backup to the Senior Living Advisor through ongoing contact with prospects via telephone, personal visits, and tours.
• Ensure the new inquiry queue is managed daily.
• Work closely with the Senior Living Advisor in the development and execution of the community’s sales and marketing plan.
• Assist in coordinating and planning lead-generating events.
• Works with Senior Living Advisor to answer inquiries, schedule tours, and outreach appointments, and assist with tours if/when needed.
• Manage all information pertaining to the resident move-in process and paperwork, coordinating and obtaining all necessary documentation and preparation for their move-in.
• Communicate with community directors to ensure rooms are ready and all documentation is complete prior to move-in.
• Participate in regular sales and marketing calls as needed.
• Other duties as assigned.

Skills

CRM management

Customer service

Communication

Lead follow-up

Education

Bachelor’s degree

Job description

Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident's lives, but life to their years.

Position Overview

We are seeking an ambitious sales associate to perform comprehensive support services for sales, facilitating the daily operations of the sales office and ensuring all new residents love the way they live.

Perks & Benefits

• Birthday & anniversary PTO
• Tuition Assistance
• Double pay on holidays
• PTO accrual on DAY 1
• Referral Bonus
• Free meal during shift (Up to $260 savings)
• Loyalty Incentive
• Employee Recognition Program
• Discounts through Verizon and AT&T
• Pay Advance Program
• Medical and Prescription Drug Insurance including Dental and Vision
• Basic Term Life/AD&D
• 401K
• Flexible Spending Account for Dependent Care

Essential Job Responsibilities

• Assist in the timely and efficient completion and maintenance of the company’s CRM (lead database) for all potential residents and referral contacts activity.
• Provide support and backup to the Senior Living Advisor through ongoing contact with prospects via telephone, personal visits, and tours.
• Ensure the new inquiry queue is managed daily.
• Work closely with the Senior Living Advisor in the development and execution of the community’s sales and marketing plan.
• Assist in coordinating and planning lead-generating events.
• Works with Senior Living Advisor to answer inquiries, schedule tours, and outreach appointments, and assist with tours if/when needed.
• Manage all information pertaining to the resident move-in process and paperwork, coordinating and obtaining all necessary documentation and preparation for their move-in.
• Communicate with community directors to ensure rooms are ready and all documentation is complete prior to move-in.
• Participate in regular sales and marketing calls as needed.
• Other duties as assigned.

Education, Experience, And Other Requirements

• Relevant bachelor’s degree and 2+ years related experience.

Knowledge, Skills, And Abilities Required

• Ability to work extended and weekend hours on occasion and when necessary, to support occupancy goals.
• Experience with state and federal guidelines for assisted living and dementia.
• Knowledge of HIPAA requirements.
• Knowledge of Fair Housing and Landlord-Tenant Law.

Preferred Qualifications

• Experience in senior living preferred.

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