Sales Associate

J.Crew Factory; Ocean City (MD); On-site; USD 20,664 - 21,380; Part time

Benefits offered by this job

Competitive base pay

Flexible days and hours

Ample merchandise discounts

24/7 confidential help

Personal and professional development

Medical, dental, vision, life insurance

401(k) plan with company matching

Job summary

J.Crew Factory in Ocean City is seeking a Sales Associate to act as a brand ambassador. The role involves creating genuine connections with customers, exceeding sales expectations, and providing a seamless shopping experience. Responsibilities include assisting with store tasks and collaborating with team members. Benefits include competitive pay, flexible hours, merchandise discounts, and a 401(k) plan. An ideal candidate loves fashion, is flexible, and is passionate about customer service.

Qualifications

• Must be at least 18 years old.
• Available during busy times, including nights, weekends, and holidays.
• Ability to lift, carry, and move at least 40 pounds.

Responsibilities

• Drive sales by exceeding expectations.
• Assist in store tasks for customer satisfaction.
• Share feedback and collaborate with management.

Skills

Customer service

Fashion aesthetic

Communication

Flexibility

Teamwork

Job description

As a Sales Associate, you act as a brand ambassador bringing your personal style, passion for the product, and welcoming energy to the sales floor each day. You will create genuine connections, help customers find their unique look, collaborate with team members and managers to drive business, and provide a seamless customer experience.

Job Responsibilities

• Drive sales by exceeding selling and service expectations.
• Complete training, use product knowledge tools, participate in fit sessions, and apply those experiences.
• Assist in store tasks to ensure customers always see us at our best.
• Share feedback, insights, and ideas with the management team.
• Act in a manner that aligns with our values.

Qualifications

• Make the best first impression—smile, welcome, and connect with customers authentically.
• Love the brand and have a great fashion aesthetic.
• Do what it takes to create seamless, amazing experiences customers can’t stop talking about.
• Bring your best to everything you do and achieve your goals.
• Be flexible and ready to have fun along the way.
• Leverage technology while also ensuring devices don’t dominate the dialogue.
• Build productive relationships with everyone on the team and always respect each other.
• Be at least 18 years old.
• Be available during busy times, including nights, weekends, and holidays.
• Be able to bend, reach, stretch, lift, carry, and move at least 40 pounds (18 kilos).
• Be able to move around all store areas and be accessible to customers.

Benefits & Perks

• Competitive base pay and bonus programs.
• Flexible days and hours.
• Ample merchandise discounts.
• 24/7 free confidential help with personal and work concerns.
• Personal and professional development.
• Giving back – volunteer program, disaster relief funds, and charitable matching donations.
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit.
• Paid time off, holidays, parental leave, disability leave, bereavement.
• 401(k) plan with company matching contributions.

Compensation

Hourly Range: $15.00 - $15.52. Total rewards include base pay as part of J.Crew Group’s competitive strategy, bonus opportunities, and benefits.

EEO Statement

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.