Sales Associate

Madewell Stores Madewell, Inc.; Town of Texas (WI); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products

Discounts on entertainment, travel, &2

401(k) plan with company matching

Job summary

J.Crew Group (JCG) seeks a Sales Associate for Madewell stores. You embody the brand with personal style and create a welcoming customer experience on the sales floor.

You will assist customers in finding their look, collaborate with the team to drive sales, and stay current with fashion trends. This role requires flexibility for nights, weekends and holidays, and physical ability to lift up to 40 pounds.

Qualifications

• At least 18 years old.
• Passion for brand and customer service.
• Up-to-date with fashion trends.
• Able to work nights, weekends and holidays.
• Able to lift and move up to 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that reflects the brand.
• Drive sales while meeting or exceeding service expectations.
• Assist with store tasks as directed by management while representing the brand values.
• Share customer feedback with management to improve store performance.

Skills

Customer service

Sales

Teamwork

Flexibility

Problem solving

Fashion awareness

Job description

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product‑driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilograms).

Perks and Benefits

• Competitive base pay and bonus programs. Hourly range: $15.25 - $19.10.
• Up to 60% discount on branded products from J.Crew, J.Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

Equal Opportunity & Diversity Statement

J.Crew Group (JCG) is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.