Sales Associate

Raymour & Flanigan Furniture and Mattresses; North Haven (CT); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Unlimited earnings

Sign-on bonus

Health benefits

401(k) match

PTO

Paid training

Career growth

Team culture

Job summary

Raymour & Flanigan Furniture and Mattresses seeks a Sales Consultant in Connecticut to guide customers through furniture choices with a thoughtful, consultative approach. You will nurture client relations, engage in prospecting, and work to convert leads into sales, delivering a personalized shopping experience.

The role emphasizes relationship management, upselling opportunities, and achieving sales targets in a fast-paced, team-oriented environment.

Qualifications

• Customer service excellence with a focus on client satisfaction.
• Consultative selling approach to understand needs and close stores.
• Strong ability to build and maintain relationships for repeat business.
• Experience in retail, hospitality, service, or sales is a plus.

Responsibilities

• Build relationships with customers to identify needs and solutions.
• Engage in client prospecting, lead generation, and relationship management.
• Identify upselling and cross-selling opportunities while maintaining service quality.
• Meet or exceed sales quotas and key performance indicators in a team-based setting.

Skills

Customer service

Consultative selling

Relationship building

Sales basics

Retail experience

Job description

At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.

Role Overview $65K-$100K yearly

As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We Offer

• Unlimited earning potential $65,000-$100,000 annually
• $5,000 sign-on bonus (performance-based)
• Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
• Paid training - next sales training class starting soon
• Career growth and advancement opportunities
• A supportive, team-focused culture

What We're Looking For

• A passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers, whether through retail, hospitality, service, or sales
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business (client relationship management)
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)
• Comfort with technology and learning new tools
• Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Raymour & Flanigan proudly supports a drug and smoke-free work environment. U.S. work authorization required; visa sponsorship is not available for this position. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.