Sales Associate

Raymour & Flanigan Furniture and Mattresses; Manchester (CT); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Discretionary profit sharing

PTO

Paid training

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking a Sales Consultant to help customers find the right furniture through consultative selling, customer engagement, and needs assessment. You will create a personalized buying experience that builds customer satisfaction and drives sales.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll connect with people, understand their needs, and guide them to the right solution.

Qualifications

• Excellent customer service and communication skills.
• Ability to connect with customers and understand their needs.
• Experience in retail, hospitality, or service-oriented roles is helpful.

Responsibilities

• Sell furniture through a consultative approach and engage customers.
• Build relationships with new and existing customers to drive repeat business.
• Prospect leads, generate new sales, and upsell/cross-sell where appropriate.

Skills

Consultative selling

Customer engagement

Needs assessment

Relationship management

Sales quotas

Tools

POS systems

Job description

At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.

Role Overview- $65,000-$100,00 yearly

As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We Offer

• Unlimited earning potential $65,000-$100,000 annually
• $5,000 sign-on bonus (performance-based)
• Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
• Paid training - next sales training class starting soon
• Career growth and advancement opportunities
• A supportive, team-focused culture

What We're Looking For

• A passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers, whether through retail, hospitality, service, or sales
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business (client relationship management)
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)
• Comfort with technology and learning new tools
• Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Raymour & Flanigan is an inclusive workplace where associates succeed based on merit, qualifications, experience, ability, and performance. We do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information, or any other status protected by law, supported by our guiding principles.

This role is not eligible for visa sponsorship. Candidates must be authorized to work in the U.S. without sponsorship now or in the future.