Sales Associate

United Bank; North Carolina; Hybrid; USD 30,000 - 40,000; Full time

Job summary

United Bank is seeking a Sales Associate for our branch network. The role emphasizes delivering exceptional customer service while promoting bank products and services.

You will complete in-house training, handle routine transactions, and collaborate with colleagues across departments. Strong communication skills, bilingual ability, and Word/Excel proficiency are required; schedule flexibility is a plus.

Qualifications

• High school diploma or equivalent required.
• Completion of Bank's in-house Sales Associate Training Program required.
• Previous customer service experience is highly desirable.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent verbal and written communication skills; Spanish or another language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detail oriented; Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

Responsibilities

• Sit and stand for extended periods.
• Operate a computer keyboard, mouse, and other components.
• Receive customer transaction documents at the teller counter/desk area.
• Lift and carry up to twenty pounds.
• Converse and exchange information with staff at all levels.
• Observe, perceive, identify, and translate data.

Skills

High school diploma

Sales training program

Customer service experience

Sales-oriented demeanor

Excellent communication skills

Spanish language skills

Money handling experience

Microsoft Word

Microsoft Excel

Core banking system knowledge

Detail oriented

Professionalism and confidentiality

Flexible schedule

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Current employees should explore opportunities and apply through the internal job portal.

Qualifications

SKILLS/QUALIFICATIONS:

• High school diploma or equivalent.
• Successful completion of the Bank's in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detailed oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

Essential Functions

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Company Profile

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.