Sales Associate

Ace Hardware; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

On-the-job training

Opportunities for growth and careerAdv

Supportive and team-oriented work环境

Job summary

Ace Hardware Corporation is seeking a Sales Associate to provide exceptional customer service on the sales floor, assist customers with product selection, maintain a tidy store, and process transactions using the POS system. You will promote promotions, assist with stock, and support loss prevention as needed.

The role emphasizes a friendly, knowledgeable, and enthusiastic team-player attitude with strong communication skills and basic math/computer abilities.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, helpful, and customer-focused attitude.
• Basic math and computer skills.

Responsibilities

• Greet customers warmly and offer assistance in finding products.
• Provide knowledgeable and personalized product recommendations.
• Keep plants organized, watered and priced.
• Process transactions accurately using the POS system, including handling cash and credit card payments.
• Promote in-store promotions, special events, and loyalty programs.
• Assist with stocking, restocking, and live goods organization.
• Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.
• Respond to customer inquiries and resolve complaints professionally.
• Collaborate with team members to achieve sales goals and ensure a positive store environment.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Friendly attitude

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

Job Title: Sales Associate

Department: Store Operations / Sales Floor

Reports To: Store Manager / Assistant Store Manager

Job Summary:

The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This

role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers.

Key Responsibilities:

Greet customers warmly and offer assistance in finding products.

Provide knowledgeable and personalized product recommendations.

Keep plants organized, watered and priced.

Process transactions accurately using the POS system, including handling cash and credit card payments.

Promote in-store promotions, special events, and loyalty programs.

Assist with stocking, restocking, and live goods organization.

Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.

Respond to customer inquiries and resolve complaints professionally.

Collaborate with team members to achieve sales goals and ensure a positive store environment.

Perform other duties as assigned by management.

Qualifications:

High school diploma or equivalent preferred.

Previous retail or customer service experience is a plus.

Strong communication and interpersonal skills.

Friendly, helpful, and customer-focused attitude.

Basic math and computer skills.

Ability to stand, walk, lift, and move merchandise up to 40 lbs.

Work Schedule:

Part-time or full-time schedule based on store needs. Availability on mornings, weekends and holidays is required.

What We Offer:

• Employee discounts
• On-the-job training
• Opportunities for growth and advancement
• A supportive and team-oriented work environment

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.