Sales Associate

CPR Cell Phone Repair (formerly known as Wireless Trendz); Missouri; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discount

On-the-job training

Certifications

Flexible schedule

Paid time off

Job summary

CPR Cell Phone Repair is the largest cell phone repair network in the world, offering a sales-forward experience. As a Sales Associate in Springfield, MO, you will engage customers with the latest devices in a laid-back, fun environment designed to make your workday enjoyable.

You will conduct transactions, deliver exceptional service, upsell products, handle cash, and support store operations while maintaining a neat store and addressing warranty inquiries.

Qualifications

• Entry-level experience in retail sales.
• High school diploma or equivalent.
• Familiarity with Point of Sale (POS) systems.
• Strong customer service and cash handling skills.
• Experience in inventory management and sales upselling.
• Effective email and telephone communication abilities.
• Problem resolution skills and ability to multitask.
• Good time management skills.

Responsibilities

• Conduct sales transactions efficiently and accurately.
• Provide exceptional customer service and product knowledge.
• Upsell products and services to enhance sales.
• Handle cash register operations and balance transactions.
• Maintain a clean and appealing store appearance.
• Resolve customer issues professionally and effectively.
• Assist the Store Manager with daily store operations.
• Manage warranty handling and related customer inquiries.
• Respond to email and telephone communications.
• Maintain inventory of accessories and stock.
• Demonstrate punctuality and reliability.

Skills

Retail sales

Customer service

Cash handling

Upselling

Email/phone communication

Time management

Education

High school diploma

Tools

POS systems

Job description

Job Description

CPR Cell Phone Repair is the largest cell phone repair network in the world, specializing in a sales-forward approach with consumer electronics. As a Sales Associate, you will engage customers with the latest smartphones, tablets, gaming consoles, accessories, and more in a laid-back and fun environment designed to make your workday enjoyable.

Responsibilities

• Conduct sales transactions efficiently and accurately
• Provide exceptional customer service and product knowledge
• Upsell products and services to enhance sales
• Handle cash register operations and balance transactions
• Maintain a clean and appealing store appearance
• Resolve customer issues professionally and effectively
• Assist the Store Manager with daily store operations
• Manage warranty handling and related customer inquiries
• Respond to email and telephone communications
• Maintain inventory of accessories and stock
• Demonstrate punctuality and reliability

Preferred Qualifications

• Entry-level experience in retail sales
• High school diploma or equivalent
• Familiarity with Point of Sale (POS) systems
• Strong customer service and cash handling skills
• Experience in inventory management and sales upselling
• Effective email and telephone communication abilities
• Problem resolution skills and ability to multitask
• Good time management skills

Additional Information

• No travel required
• Full-time position: 9:30am to 6:30pm, Monday through Saturday
• Competitive pay: $15 to $18 per hour based on experienceEmployee discount, on-the-job training, certifications, flexible schedule, and paid time off
• Work location: Springfield, MO 65804 (preferred), in person

Benefits

• Employee discount
• Flexible schedule
• Paid time off

Company Description

CPR is a Wireless Trendz, LLC company.