Sales Associate

BoxLunch & Hot Topic; Merced (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

BoxLunch is seeking a Sales Associate to help lead our civic-minded, pop culture driven brand. You'll provide outstanding customer service, share fandom knowledge, stock and merchandise the store, and ensure an engaging in-store experience.

Responsibilities include assisting customers, processing sales at the register, maintaining visual standards, supporting stock room organization, and collaborating with the team to meet store goals.

Qualifications

• Retail experience preferred.
• Passion for philanthropy and pop culture.
• Must be at least 18 years old.

Responsibilities

• Provide an amazing shopping experience to encourage customer return.
• Cover the sales floor and maintain visual standards.
• Operate the register and drive add-on sales (BOPIS, curbside pickup).
• Share fashion trend information with management and HQ partners.
• Prevent theft and ensure store security with team.
• Maintain stock room organization and store tidiness.
• Collaborate with team to complete tasks.
• Perform other duties as assigned by Store Leader.

Skills

Fandom knowledge

Customer service

Sales skills

Job description

Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.

We’re on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

WHAT YOU'LL DO

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You'll communicate fashion trend information to management and respective HQ partners
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

WHAT YOU'LL NEED

• Previous experience working in a retail environment. If you’re passionate about philanthropy & all things pop culture, you're in the right place!
• Superpowers in providing customer service and selling
• You'll have to be at least 18 years of age to join the fandom force