Sales Associate

Ace Hardware Corporation; Manassas (VA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Good benefits

Job summary

Pitkin's Home Center is seeking a Sales Associate to assist with receiving, stocking, pricing, and maintaining a clean and orderly store. You will engage customers, provide friendly service, and support store operations to ensure a positive shopping experience.

Join a family-owned hardware retailer committed to flexible scheduling and good benefits within the local community. Previous retail experience is a plus, and a proactive, customer-first attitude is essential.

Qualifications

• Customer service aptitude and friendly demeanor.
• Ability to learn store layout and product locations.

Responsibilities

• Receiving, stocking, pricing of all merchandise and maintaining a clean, orderly store presentation.
• Provide proactive customer assistance and resolve problems or escalate to management as needed.
• Maintain accurate back stock levels and assist with signage, merchandising, and store cleanliness.

Job description

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

About Pitkin's Home Center

Dale City Hardware, Woodbine Hardware, Rice Hardware, and Locust Grove Hardware, we are always looking for the right people to help us be the Helpful Place! Working for a family-owned store means we have flexible scheduling and good benefits. Join us and our community!

General Summary

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

Customer Service

• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all radio pages and calls are answered promptly, courteously, and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in, and stocking merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow-up.
• Communicate any merchandising, cost control, or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.