Sales Associate

Express; Locust Grove (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading fashion retailer is seeking a Sales Associate to enhance the customer experience at their Locust Grove store. Responsibilities include maintaining store appearance, assisting customers, and fulfilling transactions efficiently. Ideal candidates should possess customer service skills, be tech-savvy, and have at least a high school education.

Qualifications

• 0-2 years of relevant job experience required (minimum 6 months).
• Proficient in the use of technology (iPad, registers).
• Meets availability criteria including nights and weekends.

Responsibilities

• Provide great in-store shopping experience for customers.
• Maintain a clean and organized sales floor and stock room.
• Process transactions quickly and accurately.

Skills

Customer service skills

Strong verbal communication

Collaborative skills

Education

High School or Equivalent

Tools

iPad

Registers

Job description

Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. Express, Inc. is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit www.express.com/investor and for more information about our brands, please visit www.express.com, www.bonobos.com or www.upwest.com.

Responsibilities

Locust Grove,Tanger Outlet

The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise.

Flawless Execution

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.

Provide a Great Customer Experience

• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Other essential functions may occur as directed by your supervisor.

Essential Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Preferred Qualifications (skills and abilities)

• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills specifically with customers, sales leadership team and associates
• Demonstrated collaborative skills and ability to work well within a team

Closing

As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition,Express will not consider or approve payment to any third-parties for hires made.

About the company

Express, Inc. is an American fashion retailer that caters mainly to young men and women.

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