Inside Sales Associate - Work from Home

PCI not the big company; Atlanta (GA); Remote; Full time

Job summary

Join a vibrant team at PCI not the big company as an Inside Sales Associate, working from home. This role involves guiding clients through the sales process, making professional calls, and contributing to a culture of fun and excellence. You'll enjoy competitive compensation, uncapped commission, and various benefits while being recognized for your contributions.

Benefits

Medical, dental, and vision insurance

401K with employer match

PTO and tuition reimbursement

Qualifications

• Minimum 1-year work history or 4-year college degree preferred.
• Experience with high-volume sales calls preferred.
• Quiet workspace and hard-wired internet connection required.

Responsibilities

• Engage with clients through inbound and outbound calls.
• Follow sales scripts and procedures while updating records.
• Participate in training to enhance skills and product knowledge.

Skills

Sales Enthusiasm

Attention to Detail

Proactive Decision-Making

Strong Communication

Results-Driven

Education

High School Diploma or Equivalent

4-Year College Degree (Preferred)

Tools

Microsoft Office

Call Center Software

Zoom

Job description

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Job Description

Description:

Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. We partner with colleges, high schools, and service organizations to engage their alumni and members. We receive calls from alumni/members to capture their personal stories for the Oral History Projects, update directories, and sell published books and alumni merchandise. Our purpose is to capture, curate, and preserve the world's stories. Join us and work with people who like to have fun and celebrate our unique culture!

Inside Sales Associates Job Description

We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with professionalism and efficiency. This role demands keen attention to detail, adherence to established processes, and a proactive approach to closing deals while maintaining excellent attendance.

What you bring:

• A love for sales, a positive mindset, eager for a challenge.
• Ability to work in a structured, process-driven sales environment.
• Proactive decision-making capabilities and personal excellence.
• Motivated and results-driven.
• Great keyboarding and spelling skills.
• Your authentic self and personality. We are hiring you for YOU!

Our Culture

We foster a vibrant atmosphere of joy and gratitude, encouraging growth and continuous learning. We emphasize recognition and live by our core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant’s Heart. We believe in promoting from within!

Inside Sales Responsibilities:

Inbound and Outbound Calls:

• Handle 30-50 high-volume calls from clients.

Client Engagement:

• Engage professionally and care for clients to ensure referenceability and represent our partners well.

Sales Processes:

• Follow established sales scripts and procedures, build value, update records, pitch branded apparel, and handle light fundraising.

Coaching and Training:

• Participate in ongoing training to stay updated on products, campaigns, and techniques.

Independent Sales Activities:

• Work autonomously from home, handle inbound leads, and make outbound calls.

Feedback Loop:

• Seek feedback to improve service quality and growth.

Accountability and Attendance:

• Maintain excellent attendance, punctuality, and schedule adherence.

Requirements:

• Must reside permanently in AL, AR, FL, GA, KS, MI, MO, MS, NC, OK, SC, TN, TX, VA.
• Minimum 1-year work history or 4-year college degree (preferred).
• High School diploma or equivalent.
• Complete background check within 48 hours of offer.
• Provide 3 professional references.
• Quiet workspace free of disruptions.
• Experience with high-volume sales calls preferred.
• Knowledge of Zoom, Microsoft Office, call center software preferred.

Technical Requirements:

• Hard-wired internet connection (no Wi-Fi).
• Download speed >10 Mbps, upload >5 Mbps.
• Quiet, distraction-free home environment.
• Work off provided desktop equipment.

Physical Requirements:

Ability to sit for long periods.

Pay Rate & Schedule:

• $16/hr + uncapped commission.
• Average earnings $40K-$50K; top performers $55K+.
• Work any 8-hour shift between 8 am - 8 pm CST.
• Full-time, Monday-Friday, with some Saturdays quarterly.

Benefits:

Medical, dental, vision, life insurance, HSA, 401K, PTO, tuition reimbursement, and more.

Awards & Recognition:

Multiple regional and national awards for workplace excellence.

Learn More & Equal Opportunity Statement

Visit http://notthebigcompany.com/. PCI is committed to equal employment opportunity and does not discriminate based on race, color, sex, age, religion, national origin, disability, military status, or other protected categories. Candidates must pass pre-employment background checks.

Additional Details

• Interested candidates eligible to work in the U.S. only; visa sponsorship not available.