Sales Associate

Heyday Skincare Corporate; Bethesda (MD); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive Hourly Wage

Membership and Product Commission

Discounted facials

Friends & Family Discount on Services

40% Product Discount

Training and growth opportunities

Job summary

Heyday Skincare Corporate is seeking a guest experience-focused team member to deliver world-class service in our shops. You will engage with guests, explain promotions and memberships, and help guests choose suitable skincare options while supporting daily shop operations.

The role emphasizes hospitality, organization, and teamwork, with opportunities for training and career growth in a fast-paced retail environment.

Qualifications

• Strong customer service mindset and hospitality.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and stay organized.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on promotions, memberships, packages, and future appointments.
• Assist in restocking products and handling sales and returns.
• Support daily shop tasks including sanitizing, cleaning, and maintenance.
• Assist Skin Therapists to ensure smooth check-in and check-out.
• Collaborate with Heyday staff to maintain efficiency and camaraderie.
• Participate in training and coaching of new hires.

Skills

Customer service

Problem solving

Prioritization

Multitasking

Initiative

Communication

Phone etiquette

Organizational skills

Weekend shifts

Opening shifts

Closing shifts

Job description

Benefits/Perks

• Competitive Hourly Wage
• Membership and Product Commission
• Discounted facials
• Friends & Family Discount on Services
• 40% Product Discount
• Training and growth opportunities

Qualifications

• Outstanding customer service and problem-solving skills
• Ability to prioritize and multi-task within a fast-paced environment
• Able to initiate tasks and perform duties without direction
• Excellent communication skills.
• Friendly and professional phone and email etiquette
• Must have superior organizational skills
• Flexibility to work weekends, opening shifts, and closing shifts

Job Summary

You are the foundation of our organization's success. You are an expert in creating a world-class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assists with re-stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
• Support the Skin Therapists to ensure a successful check-in and check-out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

About Heyday

We’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.

We’ve been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are.

At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?