Sales Associate

DeKalb Health; Kingsville (TX); On-site; USD 13,000 - 18,000; Part time

Job summary

Goodwill Industries of South Texas Inc. in Kingsville, TX seeks a part-time Sales Associate to assist customers through the purchasing process, operate cash registers, and bag merchandise. The associate is expected to be friendly, courteous, and uphold company values throughout the shift.

Responsibilities include greeting customers, stocking and organizing merchandise, processing sales, and supporting store goals while maintaining a clean store with proper attire and safety practices.

Qualifications

• Ability to multi-task while attending customers.
• Ability to work well with others in a respectful and collaborative work manner.
• Ability to work as part of a team and take initiative independent of direct supervision.
• Ability to read, write and communicate effectively.
• Ability to perform basic math skills.

Responsibilities

• Provide excellent customer service by greeting customers and assisting in selecting merchandise and optional items.
• Perform sale transactions using a point of sale system and handle cash accurately.
• Relieve other sales associates during breaks, lunches, and emergencies.
• Address customer complaints courteously and escalate when needed.
• Maintain attendance, hygiene, and dress code; wear company name badge.
• Adhere to safety and loss prevention procedures.
• Support department and agency objectives and goals.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Teamwork

Communication

Basic math

Education

High school diploma or equivalent

Job description

• Location 1601 S. Hwy 77,Kingsville, TX, 78363,United States
• Base Pay $11.00 / Hour
• Employee Type PT Non-Exempt

Description

SUMMARY OF POSITION

The Sales Associate is responsible for assisting customers throughout the purchasing process including greeting them, operating cash registers, and bagging merchandise. The Sales Associate is expected to be friendly, courteous, and professional while upholding the Goodwill values of Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

ESSENTIAL RESPONSIBILITIES AND DUTIES

• Provide excellent customer service by greeting customers, helping in selecting merchandise, and offering alternative or additional merchandise. Ensure the store has a neat and orderly appearance which includes stocking merchandise, returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and other custodial duties. Rotate inventory and salvage pulled merchandise. Collaborate with store management and other associates to ensure donations promptly reach the sales floor. Assist with the achievement of sales goals for the store.
• Perform sale transactions using a point of sales system (cash register), counting, and providing correct change to customers at the time of sale. Count cash drawer at the beginning and/or close of sales day. Assist with the security of the cash register, store inventory, and observe all surroundings to help prevent theft.
• Relieve other sales associates during breaks, lunches, and emergencies
• Courteously address customer complaints, referring to the Store Manager or Crew Leader as necessary
• Maintain acceptable attendance, personal hygiene, and dress code standards including wearing company-issued name badges. Attend meetings and training sessions as required.
• Adhere to and enforce safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory
• Contribute to the fulfillment of department and agency objectives and goals
• Comply with all department and agency policies, procedures, and regulations
• Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work well with others in a respectful and collaborative work manner
• Ability to work as part of a team and take initiative independent of direct supervision
• Ability to read, write and communicate effectively
• Ability to perform basic math skills
• Flexible work schedule, including days, evenings, weekends, and holidays

Preferred Qualifications

• High school diploma or equivalent
• One (1) year of cash register experience

PHYSICAL FUNCTIONS

• Ability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods
• Weather conditions – variable – including extreme heat and cold, may work outside for extended periods and work in a humid and/or dusty environment
• Able to lift and carry up to 25 lbs. or more with 2-person assistance

Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.