Sales Associate

Piazza Produce, LLC; Indianapolis (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Holidays

Weekly pay

Job summary

Piazza Produce, LLC in Indianapolis is seeking a Sales Associate to handle incoming orders, answer inquiries, and resolve issues while presenting new items to customers. You will process orders, upsell products, attend quarterly meetings, and work Sunday–Friday 2:00pm–10:00pm with Tuesdays and Saturdays off, earning $18.00+ per hour depending on experience.

Candidates should have at least a high school diploma, 1 year experience, and proficiency with Microsoft Office and industry software.

Qualifications

• High school diploma or GED and 1+ year of relevant experience.
• Proficient PC skills including Microsoft Office and industry software.
• Strong communication, organization, and problem-solving abilities.

Responsibilities

• Answer customer calls professionally and assist with inquiries.
• Enter customer information and process orders accurately.
• Resolve customer issues and upsell additional products.
• Explain new items and featured products to customers.
• Attend quarterly department meetings and annual sales meeting.

Skills

Communication

Listening

Negotiation

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Produce industry software

Email systems

Job description

Piazza Produce offers a wide array of produce, locally sourced goods, specialty items, and more. Piazza Produce delivers to over 150 surrounding cities including those in Indiana, Ohio, Kentucky, Illinois, Tennessee, and Michigan. This allows us a large distribution network in which we are able to back haul and deliver products from producers who need help distributing their products

Piazza Produce is recruiting Sales Associate to come join our family. We are a company that can offer you benefits and longevity with job security. The Inside Sales Representative position is responsible for receiving incoming orders for customers, answering inquiries and questions, handling troubleshoot issues, conducting follow-up customer calls, completing call logs, presenting new or additional featured products to customers by recognizing opportunities to up-sell accounts. The Inside Sales Representative position must align with the core values of both FreshEdge and Piazza Produce – customer-obsessed, passionate, relational, innovative, real, and ethical.

Essential Functions:

• Answer customer calls professionally
• Research required information using available resources
• Handle and resolve customer complaints
• Enter customer information
• Process orders and forms
• Identify and elevate priority issues
• Route calls to appropriate resource
• Follow up customer calls when necessary
• Sell additional products by recognizing opportunities to up-sell accounts
• Explain new items or featured products to customers
• Required to attend mandatory quarterly department meetings and annual sales meeting

Competencies:

• Excellent verbal and written communication skills
• Strong listening skills
• Influencing and negotiation skills
• Problem solving skills
• Organized and attention-to-detail approach

Experience & Education:

• A minimum of a high school diploma or GED equivalent
• At least 1 year successful experience performing the above duties
• Proficient PC skills in Microsoft Office, produce industry software (or equivalent) and common E Mail systems are required

Physical Demands:

• Stand or sit for long periods of time
• Travel as needed

Compensation:

• $18.00+/hour (based on experience)

Work Schedule:

• Sunday – Friday (Off Tuesdays and Saturdays)
• 2:00pm – 10:00pm

Benefits:

• Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
• Paid Time Off
• Holidays
• 401(k) with Company Match
• Weekly Paid
• Career Advancement Opportunities

All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.