Sales Associate

Prismhr Hire; Indianapolis (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health & Welfare Benefits

Paid Time Off

Holidays

401(k) with Company Match

Weekly Paid

Career Advancement Opportunities

Job summary

Piazza Produce is seeking a Sales Associate to join our team in Indiana. The Inside Sales Representative will handle incoming orders, respond to inquiries, troubleshoot issues, and upsell featured products, aligning with FreshEdge and Piazza Produce values.

The role requires reliable communication, problem solving, and strong organizational skills. The schedule spans Sunday to Friday, 2:00pm–10:00pm, with benefits including health coverage, PTO, and a 401(k) match.

Qualifications

• HS diploma or GED required.
• At least 1 year experience in the described duties.
• Proficient in Microsoft Office, produce industry software, and common email systems.

Responsibilities

• Answer customer calls professionally.
• Research required information using available resources.
• Handle and resolve customer complaints.
• Enter customer information.
• Process orders and forms.
• Identify and elevate priority issues.
• Route calls to appropriate resource.
• Follow up customer calls when necessary.
• Sell additional products by recognizing opportunities to upsell accounts.
• Explain new items or featured products to customers.

Skills

Verbal communication

Written communication

Negotiation

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Produce industry software

Email systems

Job description

Piazza Produce offers a wide array of produce, locally sourced goods, specialty items, and more. Piazza Produce delivers to over 150 surrounding cities including those in Indiana, Ohio, Kentucky, Illinois, Tennessee, and Michigan. This allows us a large distribution network in which we are able to back haul and deliver products from producers who need help distributing their products

Piazza Produce is recruiting Sales Associate to come join our family. We are a company that can offer you benefits and longevity with job security. The Inside Sales Representative position is responsible for receiving incoming orders for customers, answering inquiries and questions, handling troubleshoot issues, conducting follow-up customer calls, completing call logs, presenting new or additional featured products to customers by recognizing opportunities to up-sell accounts. The Inside Sales Representative position must align with the core values of both FreshEdge and Piazza Produce – customer-obsessed, passionate, relational, innovative, real, and ethical.

Essential Functions:

• Answer customer calls professionally
• Research required information using available resources
• Handle and resolve customer complaints
• Enter customer information
• Process orders and forms
• Identify and elevate priority issues
• Route calls to appropriate resource
• Follow up customer calls when necessary
• Sell additional products by recognizing opportunities to up-sell accounts
• Explain new items or featured products to customers
• Required to attend mandatory quarterly department meetings and annual sales meeting

Competencies:

• Excellent verbal and written communication skills
• Strong listening skills
• Influencing and negotiation skills
• Problem solving skills
• Organized and attention-to-detail approach

Experience & Education:

• A minimum of a high school diploma or GED equivalent
• At least 1 year successful experience performing the above duties
• Proficient PC skills in Microsoft Office, produce industry software (or equivalent) and common E Mail systems are required

Physical Demands:

• Stand or sit for long periods of time
• Travel as needed

Compensation:

• $18.00+/hour (based on experience)

Work Schedule:

• Sunday – Friday (Off Tuesdays and Saturdays)
• 2:00pm – 10:00pm

Benefits:

• Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
• Paid Time Off
• Holidays
• 401(k) with Company Match
• Weekly Paid
• Career Advancement Opportunities

All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.