Sales Associate

The Restaurant Store; Grand View Heights (PA); On-site; USD 28,000 - 38,000; Full time

Job summary

The Restaurant Store is hiring a Sales Associate in Grand View Heights, Pennsylvania. This role involves delivering exceptional customer service, assisting customers in locating products, and promoting store programs like memberships and warranties. The ideal candidate should have strong communication skills and a customer-focused attitude. This role is essential for driving sales and enhancing the customer experience.

Qualifications

• Strong customer service skills and ability to engage positively with customers.
• Effective communication skills for customer interaction.
• Sales experience is a plus.

Responsibilities

• Engage with customers to provide outstanding customer service.
• Assist customers in locating products and provide recommendations.
• Promote membership programs and store services.

Skills

Customer service orientation

Communication skills

Sales techniques

Job description

Job Summary

The Sales Associate with The Restaurant Storeis responsible fordelivering an outstanding level of customer service and support throughout a retail branch location. This role is dedicated to engaging with customers forthe majority ofthe workday to ensure quick,accurateassistanceanda positivein-store experience. The Sales Associate will drive daily sales by providing product recommendations tailored to customer needs, supporting customers inlocatingmerchandise, and promoting store programs such as memberships, warranties, and service offerings.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

• Engage in direct customer service and sales interactions forthe majority ofthe workday, focusing on understanding customer needs and deliveringaccurate,timelysupport
• Serve as the first point of contact for incoming phone calls by providing promptassistance, answering questions, and directing inquiries as needed
• Assistcustomers inlocatingproducts on the sales floor while offering informed product recommendations that align with their specific needs
• Promote and explain membership programs, warranties, andadditionalstore services to enhance customer value and overall experience
• Maintain a clean, organized, and safe equipment display section through routine upkeep
• Communicate effectively with Sales Manager and Sales Team members to report stock needs, customer concerns, and operational issues that impact service
• Performadditionaltasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goal