Sales Associate

Evolving Solution Services; Colleyville (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

LSM Outdoor Power is seeking a Counter Salesman to deliver outstanding customer service at our sales counter. You will assist customers with outdoor power equipment, demo products, and process sales using our POS system.

The role emphasizes product knowledge, friendly communication, and accurate cash handling. The ideal candidate will have a high school diploma, retail or service experience, and the ability to stand for extended periods, including weekends or evenings as needed.

Qualifications

• High school diploma or equivalent; sales coursework is a plus.
• Retail sales or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to handle cash and process transactions accurately.
• Stand for extended periods and demo equipment.
• Flexibility to work weekends or evenings as needed.

Responsibilities

• Greet and assist customers in selecting outdoor power equipment.
• Process sales transactions using C Systems POS.
• Handle cash, credit, and debit payments with accurate change.
• Maintain knowledge of product range and demonstrate usage.
• Monitor inventory and stock replenishment.
• Keep showroom clean and displays organized.
• Follow up on customer orders and service requests.
• Collaborate with team to meet sales goals.
• Participate in training to enhance product knowledge.

Skills

Customer service

Communication skills

Cash handling

POS transactions

Product knowledge

Teamwork

Education

High School Diploma or equivalent

Sales coursework or related field

Tools

C Systems POS

Job description

Overview: As a Counter Salesman at LSM Outdoor Power, you will be a key player in driving sales and ensuring an exceptional customer experience at our sales counter. Your primary responsibilities will include assisting customers with their product needs, processing sales transactions, and maintaining a well-organized sales area. You will leverage your knowledge of outdoor power equipment to provide expert advice and solutions to customers.

Duties and Responsibilities:

• Provide outstanding customer service by greeting and assisting customers in selecting outdoor power
• equipment such as lawnmowers, trimmers, and blowers.
• Answer product-related questions and offer recommendations based on customer needs and preferences.
• Address and resolve customer inquiries, concerns, and complaints in a professional manner.
• Accurately process sales transactions using C Systems point-of-sale system.
• Handle cash, credit, and debit payments and ensure accurate change and receipts.
• Manage special orders and custom requests, including follow-ups with customers as needed.
• Maintain comprehensive knowledge of the company’s product range, including features, benefits, and
• maintenance requirements.
• Demonstrate product use and functionality to customers and provide hands-on assistance when necessary.
• Monitor inventory levels and assist with stock replenishment and organization.
• Help with receiving and stocking merchandise, ensuring items are displayed properly and are easily accessible.
• Assist with regular inventory checks and report discrepancies or shortages to the Sales Manager.
• Keep the sales counter and surrounding area, as well as showroom clean, organized, and visually appealing.
• Assist with maintaining product displays, promotional materials, and signage to attract and engage customers.
• Support sales initiatives by suggesting additional products or services to customers.
• Follow up on customer orders, service requests, and any issues related to sales.
• Work effectively with other team members to meet sales goals and provide exceptional customer service.
• Participate in training sessions and meetings to enhance product knowledge and sales techniques.

Required Skills, Education & Experience:

• High school diploma or equivalent; additional coursework in sales or a related field is a plus.
• Previous experience in retail sales, customer service, or a related field is preferred.
• Excellent communication and interpersonal skills – both in person and on the phone.
• Ability to handle cash and process transactions accurately.
• Strong attention to detail and organizational skills.
• Basic knowledge of outdoor power equipment is a plus but not required.
• Must be able to climb up and off equipment to demo for customers.
• Ability to stand for extended periods.
• This role may require flexibility to work weekends or evenings based on store hours and business needs.