Sales Associate

Diamonds Direct; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Full benefits package

Great culture

Competitive compensation

Rewarding career

Job summary

Diamonds Direct in Cleveland, Ohio, is seeking a passionate Diamond Expert dedicated to providing exceptional customer service and building lasting relationships. This role offers an exciting opportunity to thrive in a fast-paced environment with no commission cap, competitive compensation, and full benefits.

The ideal candidate will have a commitment to personal excellence and customer experience, with preferred experience in diamond sales. Join Diamonds Direct to become part of a culture that values integrity, teamwork, and positive attitudes.

Qualifications

• Commit to customer service, understanding customer experience is crucial.
• Build relationships to drive customer loyalty.
• Maintain personal excellence, being organized and professional.

Responsibilities

• Provide exceptional customer service as a Diamond Expert.
• Build and maintain relationships with customers.
• Ensure a professional presentation and follow through with customers post-sale.

Skills

Customer service commitment

Relationship building

Organizational skills

Professional presentation

Job description

Diamonds Direct is the fastest growing jewelry store in the US. We not only focus on delivering high quality jewelry at the right price, but we are dedicated to creating a luxury experience for our customers.

• Our Mission is to create a rare experience and to continue building a customer service-driven culture.
• Our Vision is to continue to duplicate the Diamonds Direct philosophy to more secondary markets in the US and to be the dominate player in each market in the bridal business.
• To help guide us, we recognize these values: Customer Service, Excellence, Passion, Integrity, Teamwork and a Positive Attitude. They are at the forefront of all that we do.

Job Description

What sets Diamonds Direct apart from the competition?

• No cap on what you can earn!
• We don’t have quotas. No push to sell warranties, credit apps, etc.
• We don’t bind you to a team goal before allowing you to access commission on what you sold.
• Access to a plethora of inventory and top designers!
• Our culture is passionate, fast-paced and fun! Find out what it means to be a rhino!

What’s the Upside?

• Great culture
• Competitive compensation
• Full benefits package
• Rewarding career

Qualifications

What does it take to be a Diamond Expert?

• You must commit to customer service and acknowledge that the customer’s experience is why they choose us.
• Building relationships creates customer loyalty and is a necessary skill
• Personal excellence is truly what allows you to be successful. Not only do you have to be well organized and have a professional presentation but you must always do what is right for the customer from the welcome to the follow through after the sale.

What are the requirements?

• Diamond sales experience preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.