Sales Associate

BREITLING; Chicago (IL); On-site; USD 58,400 - 63,200; Full time

Benefits offered by this job

Competitive salary

Commission structure

Health benefits

Luxury retail perks

Job summary

A luxury watch brand is seeking a Sales Associate in the Greater Chicago Area. The role involves providing exceptional customer service, handling luxury watches, and building strong client relationships. Candidates should have a passion for luxury retail, effective communication skills, and a proven track record in customer satisfaction. A competitive salary and benefits package are included.

Qualifications

• Proven success in client relations and customer satisfaction in luxury retail.
• Ability to effectively communicate with clients.
• Experience handling insurance inquiries preferred.
• Passion for luxury and craftsmanship.

Responsibilities

• Deliver an exceptional client experience reflecting company values.
• Build lasting relationships to encourage repeat business.
• Provide expert product knowledge to inspire confidence.
• Handle sales and after-sales support meticulously.

Skills

Client relations

Communication skills

Customer service

Luxury retail experience

Interpersonal skills

Multi-tasking

Passion for luxury craftsmanship

Education

High school diploma or equivalent

College degree

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from BREITLING

Breitling is a Swiss watchmaker renowned for its innovations since 1884, including the modern chronograph and navigational tool watch. Today, we continue to lead with a casual, inclusive attitude, unique modern-retro style, and a commitment to sustainable luxury. Our products are inspired by exceptional experiences in the air, on land, and at sea.

Role Description

This is a full-time on-site role for a Sales Associate located in the Greater Chicago Area. The Sales Associate will be responsible for providing exceptional customer service, maintaining client relations, ensuring customer satisfaction, and communicating effectively with clients. This role also involves handling handcrafted watches and other client-related inquiries to meet clients' needs and enhance their experience with our brand.

Key Responsibilities

• Deliver an exceptional and personalized client experience that reflects Breitling’s values.
• Build and nurture lasting relationships with clients to encourage repeat business and referrals.
• Provide expert product knowledge and storytelling to inspire client confidence and excitement.
• Handle luxury watch sales, insurance inquiries, and after-sales support with precision and care.
• Manage client communications through in-person, phone, and digital channels.
• Work collaboratively with your team to meet and exceed sales and service goals.
• Maintain the highest standards of showroom presentation and product handling.

Qualifications

• Proven success in client relations, customer satisfaction, and sales in a luxury retail environment (watches/jewelry experience preferred)
• Effective Communication and Customer Service skills
• Experience with handling Insurance inquiries and processes
• Excellent interpersonal skills
• Ability to work in a fast-paced environment and manage multiple tasks
• A passion for luxury craftsmanship and the ability to convey that passion to clients.
• Prior experience in the luxury retail sector is a plus
• High school diploma or equivalent; a college degree is preferred
• Be part of a prestigious heritage brand with over 140 years of history.
• Work with some of the most finely crafted timepieces in the world.
• Enjoy a collaborative, inclusive, and high-energy team environment.
• Competitive salary, commission structure, health benefits and luxury retail perks.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry

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