Sales Associate

GHO; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player seeks a Guest Experience Rockstar to enhance customer interactions and create memorable experiences. This role involves greeting guests with enthusiasm, assisting them promptly, and sharing product knowledge to foster strong connections. The ideal candidate will thrive in a dynamic retail environment, ensuring every visit is exceptional while maintaining a clean and organized space. If you have a passion for customer service and the outdoors, this is the perfect opportunity to join a team dedicated to making every adventure unforgettable.

Qualifications

• Must be punctual, positive, and a team player.
• Ability to lift up to 25 pounds and perform physical activities.

Responsibilities

• Greet every guest with a smile and genuine excitement.
• Assist guests and ensure no one waits at the register.
• Maintain cleanliness and communicate effectively with teammates.

Skills

Customer Service

Product Knowledge

Teamwork

Proactivity

Job description

Gearhead Outfitters is a specialty outdoor retailer dedicated to providing high-quality gear and apparel for adventurers. With a focus on personalized service, we help our customers connect with nature through premium products, expert advice, and a passion for the outdoors. Founded in 1997, our mission is to build lasting relationships with our customers and communities while sharing our love for the outdoors. We strive to make every customer feel welcome, supported, and excited about their next adventure.

Job Description: Guest Experience Rockstar

Greet every guest with a smile and genuine excitement.

Stay on top of the action—assist guests, watch the floor, and never let anyone wait at the register.

Build strong connections with guests, showing them your favorite products (but keep it diverse!).

Be proactive: always ready with a task or helping hand.

Learn, grow, and share product knowledge with the team.

Be punctual, positive, and a team player.

Keep the space clean, stay aware of store projects, and communicate with your teammates.

Let's make every guest's visit amazing!

PHYSICAL ACTIVITIES

The following physical activities are necessary to perform one or more essential functions of this position.

Must be able to lift up to 25 pounds.

Must be physically able to walk, stand, and stoop for several hours each day.

Must be willing and able to sit on the floor and get up without assistance.