Sales Associate

ADP, Inc.; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

ADP, Inc. is seeking a Retail Sales Representative in Chicago to provide excellent customer service, identify client needs, present products, and help customers choose solutions.

You will contribute to store profitability by meeting sales quotas and maintaining stock and displays. We value strong communication, the ability to work in a fast-paced environment, flexibility to work different shifts, and a high school diploma (BS in Marketing a plus).

Qualifications

• Experience in retail sales or a similar role.
• Understanding of the retail sales process.
• Excellent communication skills and ability to build trusting relationships.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Greet and direct customers
• Provide accurate information about products, pricing, and after-sales services
• Answer questions about specific products and services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to deliver excellent customer service
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products and services

Skills

Retail sales experience

Customer service

Product knowledge

Communication skills

Inventory stocking

Basic math

Sales quota track record

Team collaboration

Fast-paced work

Flexible shifts

Education

High school diploma

BS in Marketing or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Chicago, IL, US

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

RESPONSIBILITIES

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

SKILLS

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BS in Marketing or a related field is a plus