Sales Associate

Lilly Pulitzer; Chatham (MA); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

Healthcare

401(k) retirement plan

Paid time off

Employee discounts

Job summary

Lilly Pulitzer in Massachusetts is seeking a Sales Associate to support clients and store operations.

You will drive sales through exceptional service, product knowledge, and brand storytelling, while maintaining visual standards and collaborating with the team.

This part-time, hourly role requires flexibility for weekends and holidays and offers benefits such as healthcare, retirement savings, paid time off, and employee discounts.

Qualifications

• Previous retail or client service experience preferred.
• Ability to multi-task in a fast-paced environment.
• Ability to lift up to 20 pounds.
• Ability to effectively communicate with clients, colleagues, and management.
• Prior knowledge of XStore and Tulip a plus.

Responsibilities

• Understand the overall concept of the Lilly Pulitzer brand, including the lifestyle, the client, the merchandise, and the heritage.
• Demonstrate the Lilly Pulitzer selling culture and ensure client experience.
• Drive sales by providing an exceptional service while utilizing product knowledge, market trends, personalized outreach, and active listening/communication to clientele.
• Develop and maintain relationships with clients.
• Help maintain Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Understand, embrace, and exhibit the Core Values set forth by Lilly Pulitzer.

Skills

Retail experience

Customer service

Communication

Multi-tasking

Collaboration

Mobility / able to lift 20 lbs

Tools

XStore

Tulip

Job description

Lilly Pulitzer

Brand Strategy

Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: "Create Your Sunshine, A Resort State of Mind".
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

About the Position

The Sales Associate is responsible for assisting clientele and supporting the operational and sales needs of the business.

A day in the life…

• Understand the overall concept of the Lilly Pulitzer brand, including the lifestyle, the client, the merchandise, and the heritage.
• Demonstrate the Lilly Pulitzer selling culture and ensure client experience.
• Drive sales by providing an exceptional service while utilizing product knowledge, market trends, personalized outreach, and active listening/communication to clientele.
• Develop and maintain relationships with clients.
• Help maintain Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Understand, embrace, and exhibit the Core Values set forth by Lilly Pulitzer.

Qualifications for the Position

• Prior retail or client service experience in the fashion or retail industry preferred. be on your feet and maneuver around the store during shift hours.
• Ability to multi-task in a fast-paced environment.
• Ability to lift up to 20 pounds.
• Ability to effectively communicate with clients, colleagues, and management.
• Prior knowledge of XStore and Tulip a plus.

A Little More to Know…

• This position is classified as a part-time, hourly, non-exempt position.
• This position is based In-Store at our Lilly Pulitzer Retail Location.
• Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays.
• This position is expected to collaborate effectively with other individuals in alignment with our Core Values.
• This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
• This position is reviewed annually.

Pay Range:

$16.25/hour- $19.25/hour

Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify. Details in English and Spanish . Right to Work Statement in English and Spanish .

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

U.S. EEOC: Know Your Rights