Sales Associate

Wismettac Asian Foods Inc; Charlotte (NC); On-site; USD 45,000 - 75,000; Full time

Job summary

Wismettac Asian Foods Inc is seeking a Sales Associate to drive growth across a defined customer base in Charlotte, NC. You will manage relationships, travel to client facilities, and implement the sales plan.

The role emphasizes bilingual Mandarin/English communication, strong Excel skills, and teamwork to deliver responsive service and profitable outcomes.

If you are highly motivated, flexible, and able to balance field visits with office coordination, this is a fit for you.

Qualifications

• Customer service and relationship-building skills are essential.
• Proficient in Microsoft Excel and the Microsoft Office suite.
• Strong communication and teamwork abilities are required.
• Willingness to travel within assigned territory and flexibility to handle multiple tasks.

Responsibilities

• Travel to customers and facilities to provide information and support.
• Establish and develop business relationships with customers in the territory.
• Sell Wismettac products and grow business in the assigned area.
• Provide high level customer service and respond to needs and feedback.
• Communicate plans and ensure proper resource allocation to support sales volume.
• Coordinate with office, logistics, and accounting staff to manage orders and collections.
• Submit sales activity reports and participate in inventory counts.
• Other duties as assigned; bilingual Mandarin/English required.

Skills

Customer service

Microsoft Excel

Communication

Teamwork

Multitasking

Mandarin/English bilingual

Travel readiness

Tools

Microsoft Office

Job description

Under general supervision, the Sales Associate is the principal selling agent for the company and is responsible to achieve the short and long-range sales objectives. Objectives will be achieved by maintaining existing customers in their assigned area. As a Sales Associate must have a high level of flexibility. The person is required to coordinate sales activities and promotions with other employees and administrators of the company as well as customers and clients of the company with respect to their needs, concerns, and schedules.

• Travel to customers and potential customer’s facilities providing them with information and support as required to secure and maintain business.
• Establish, maintain, and develop business, social and civic relationships with customers in the assigned territory to maximum profitability.
• Responsible for selling Wismettac products to all customers in the assigned territory.
• Grow business by anticipating customer needs, determining appropriate solutions to business problems, and providing an overall high level of customer service.
• Understand and execute the sales plan and price adjustments based on management’s instructions.
• Communicate plans to customers and effectively manage resources to support sales volume.
• Communicate new product and service opportunities, information, or feedback gathering through field activity to appropriate company staff.
• Cooperate with the accounting department to assure the collection of accounts receivable due.
• Assist in establishing sales objectives for the territory in cooperation with (Deputy) Area Team Managers or (Assistant) Sales Managers.
• Cooperate with assigned office and logistic staff to achieve territory sales goals.
• Provide timely reporting of activities in the field to assist in business and product planning.
• Submits sales activity reports and other reports as needed.
• Attend quarterly inventory count.
• Other duties as assigned
• Chinese (mandarin) / English bilingual language required.

Knowledge, Skills and Ability

• Knowledge of Microsoft applications (i.e. Word, Excel, Access, PowerPoint)
• Communicate effectively and work cooperatively with the sales staff, management, and clients
• Strong communication and conversation skills
• Ability to be cooperative and able to work as part of a team
• Ability to verify, draft, and update database quickly and accurately
• Ability to travel to customer’s location
• Ability to learn Oracle ERP software
• Ability to organize and prioritize numerous tasks and complete them under various time constraints
• Ability to perform his or her job responsibilities as the workload fluctuates; multitask and keep projects progressing simultaneously
• Ability to be outgoing, courteous, genuine, and approachable
• Ability to be self-confident and mature, with a positive attitude and approach to work

Working Conditions: Sales employees have large territories and travel considerably. Because a sales area may cover several areas. May be away from home for several days or weeks at a time. Others work near their home base and travel mostly by car. Because of the nature of the work and the amount of travel, the incumbent will work more than 40 hours per week. Sales employees often are on their feet for long periods and may carry heavy sample products (up to 50 pounds), necessitating some physical stamina. Dealing with different types of people can be stimulating but demanding. Sales employees often face competition from other companies. Companies usually set goals or quotas that associates are expected to meet. Sales employees are also under the added pressure to maintain and expand their clientele.