Sales Associate

Carter's Inc.; Carlsbad (CA); On-site; USD 22,041 - 25,141; Part time

Benefits offered by this job

30% discount on products

Mental health benefits

Referral bonuses

Tuition assistance program

Job summary

Carter's Inc. in Carlsbad, California, seeks enthusiastic retail associates to provide exceptional customer service and assist shoppers in a busy environment. Responsibilities include welcoming customers, resolving issues, and handling transactions efficiently.

Candidates should have strong communication skills, a positive mindset, and the ability to multitask effectively. This role offers a range of benefits, a 30% discount on products, and opportunities for professional development.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and assist with product features.
• Resolve customer issues in a busy retail environment.
• Conduct point of sale/register transactions.
• Complete floor replenishment and shipment as needed.

Skills

Customer service skills

Effective communication

Problem-solving

Multitasking

Job description

If you are a current Carter’s employee, do not apply via this external application. Search 'Browse Jobs' in Workday to apply internally.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Physical Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Benefits

• Schedules that fit your life.
• Benefits and perks including mental health benefits, a 30% discount on our brands, referral bonuses, and much more.
• Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language.
• Professional and personal development programs.

Compensation for this position ranges from $16.00 - $18.25 per hour based on experience and location.

Carter’s is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.