sales associate

Carter's Inc.; Bethesda (MD); On-site; USD 23,419 - 26,518; Part time

Benefits offered by this job

Flexible hours

Mental health benefits

30% discount on brands

Referral bonuses

Tuition-free GED/Bachelor's degree program

Job summary

Carter's Inc. is seeking a Sales Associate in Bethesda, Maryland, who will be the friendly face of the brand for families. You will assist customers in finding essential products, resolve issues proactively, and provide a positive shopping experience.

Ideal candidates should possess excellent customer service skills, a positive mindset, and the ability to manage multiple tasks. This position offers flexible scheduling, a 30% discount on products, and opportunities for personal and professional development.

Qualifications

• Demonstrated customer service experience.
• Ability to handle multiple customers in a busy environment.
• Physical capacity to lift 40 pounds and stand for extended periods.

Responsibilities

• Welcome customers and assist with product features.
• Resolve customer issues proactively in a retail environment.
• Execute point of sale transactions effectively.
• Complete floor replenishment as needed.

Skills

Customer service and engagement skills

Effective verbal and written communication

Positive and solutions-oriented mindset

Ability to manage multiple tasks

Job description

If you are a CURRENTCarter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Love what you do. Carter’s Careers.

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What You’ll Do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

Physical Requirements:

• Lifts 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stands or walks for extended periods of time; climbs up and down a ladder
• Provides availability that may include days, nights, weekends, and holidays as scheduled

Benefits we love:

• Schedules that fit your life with flexible hours
• Mental health benefits, a 30% discount on our brands, referral bonuses, and more
• Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language
• Professional and personal development programs to help shape your career

Additional information:

Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

Compensation for this position ranges from $17.00 - $19.25 per hour based on experience and location.

Carter's is an Equal Opportunity and Affluent Action employer. (Minority/Female/Disability/Veteran).

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.