Sales Associate

The UPS Store #1407; Brookhaven (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

The UPS Store #1407 is seeking a Center Associate in a busy retail shipping and printing environment. You will receive and process packages, operate copiers/printers and POS devices, and advise customers on product options and best-value services.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, a friendly demeanor, and a willingness to learn quickly in a professional setting.

Qualifications

• Retail/customer service experience required.
• High school diploma or GED required; some college preferred.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Friendly, professional demeanor and reliable attendance.
• Ability to learn all aspects of the business quickly.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Communicates effectively and practices good listening with customers, co-workers, vendors, and leadership
• Frequently multi-tasks while maintaining attention to detail and quality
• Performs other duties as required
• May open/close the store and handle end-of-day accounting
• Helps customers with boxing/packaging and sells shipping materials
• Must enjoy working with all people
• Arrive by 8:15am (Mon-Fri) and 9:15am on Saturday; may work late hours
• Sunday hours may be required on a rotating basis
• Cleaning and trash disposal duties on a rotating basis

Skills

Retail/customer service

Excellent communication

Fast learner

Team player

Basic math skills

Education

High school diploma or GED

Some college coursework

Tools

Microsoft Office

Adobe Suites

Job description

Benefits:

Employee discounts

Flexible schedule

Free uniforms

Full Job Description

This is not a position with UPS Corporate, UPS Warehouse or a driver position. This is a position with The UPS Store, a privately owned franchise and a retail shipping and printing environment.

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, printers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by supplying accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED (some college course work preferred), a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
• Frequently multi-tasks while maintaining extreme attention to detail and high quality control
• Performs other duties as required
• May open and/or close the store and perform end-of-day accounting, etc.
• Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently
• Must enjoy working with all people
• If schedule, must be able to arrive to work by 8:15am Monday Through Friday and 9:15am on Saturday
• If scheduled, must be able to work as late as 7:15pm Monday Through Friday and 4:15pm on Saturday
• Sunday hours may be required on a rotating basis
• Cleaning, trash disposoal will be of associates duties on a rotating basis.

QUALIFICATIONS

• Retail/customer service experience
• Some college course work preferred
• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Prompt, reliable, and responsible
• Neat, clean, and professional appearance
• Non-smoking environment
• Able to work collaboratively
• Must be able to type fast and accurately.