Sales Associate

IT'SUGAR

Boston (MA)

On-site

USD 30,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and Development

30% Employee Discount

Perk Spot discounts

401k with company match beginning the

Job summary

IT’SUGAR in Boston is seeking a friendly retail associate to deliver exceptional customer service on the sales floor. You will engage customers, maintain clean, organized displays, and operate the POS to cash out customers.

No retail experience required; the role offers flexible scheduling, opportunities for growth, and employee discounts. You’ll join a vibrant, fast-paced team that values positivity and teamwork.

Qualifications

Must be 18 years of age or older.

Responsibilities

Deliver exceptional customer service by engaging, assisting, and thanking customers using the IT’SUGARTAINMENT model.
Maximize store operations by merchandising displays, setting up events/promotions, and following LP policies as directed by the Store Manager.
Represent IT’SUGAR values: Positive, Playful, Present and a Difference Maker, maintaining a cheerful, collaborative teamwork environment.
Achieve sales goals by addressing customer requests, explaining product benefits, and suggesting complementary items.

Skills

18+ years old

POS familiarity

Flexible schedule

Customer service

Tools

POS system

Job description

IT’S FUN, IT’S FLEXIBLE, IT’S ENTERTAINING

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

What you’ll do?

Deliver Exceptional Customer Service

Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
Assist customers with requests and inquiries.
Ensure the sales floor is clean and organized while maintaining store visual standards.
Operate POS/ register to properly cash out all customers.

Maximize Store Operations

Merchandise displays to visual guidelines.
Assist in the set-up of special events and promotions.
Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
Operational Responsibilities include, but are not limited to sales floor/backroom/restroom maintenance, cleaning, mopping, etc.

Represent Our Core Values

Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Achieve Sales Goals

Follows through on customer’s requests for specific items and suggests additional products.
Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

Requirements

Must be 18 years of age or older.
No retail experience required!
Optimistic, outgoing and enthusiastic personality!
Willing to work a flexible schedule of days, evenings, weekends, and holidays.
Ability and willingness to use a POS/register and operate office equipment.
Able to walk and stand for long periods of time, use hands to handle or feel, reach with hands and arms and talk or hear.
Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.

What’s in it for you?

Flexible scheduling
Career growth opportunities
Training and Development
30% Employee Discount
Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
401k with company match beginning the 1st of the month after 60 days of employment.
Employee Assistance Program

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