Sales Associate

Phillips Candy House In; Boston (MA); On-site; USD 19,000 - 28,000; Full time

Job summary

Phillips Chocolates in Dorchester is hiring Sales Associates to drive sales through guest engagement and product knowledge. You will process sales, fulfill orders, and maintain a welcoming shop environment while supporting inventory and store upkeep.

A passion for chocolate and helping the community is valued. Starting pay begins at $17.00/hr and this is a full-time SEASONAL position, with opportunities to learn and grow in a small-batch, artisanal shop that has proudly served the area since

Qualifications

• Exceptional interpersonal skills and you are energized by working with people, both guests and your team.
• A bias towards actions. You do not hesitate to dig in and roll up your sleeves and do whatever it takes to get the job done!
• The desire to be coached and mentored. You see potential in yourself and enjoy enhancing that potential.
• An eye for detail. You know that the little things, be it cleanliness, the extra touch or a few acts of kindness make all the difference.
• The desire to problem solve. You like solving problems and bubble your ideas upward.
• The ability to multitask. You can prioritize and execute at many different tasks each day.
• A positive attitude and fun-loving spirit. You are an optimist who freely embraces your inner child and enjoys having fun while you work.

Responsibilities

• Drive sales through guest engagement, suggestive selling, and sharing product knowledge.
• Support achievement of shop’s performance targets by adjusting focus and priorities by the Operations Manager.
• Provide an exceptional guest experience throughout our guest’s visit.
• Process sales and fulfill orders in-shop or phone and process payments via our POS system.
• Assist with inventory, including receiving product as well as stocking product.
• Maintain store appearance and cleanliness.
• Are a champion of Phillips Chocolate inside and outside of the shop.

Skills

Guest engagement

Suggestive selling

Customer service

Multitask

Attention to detail

POS system experience

Inventory management

Job description

Description

Join our SWEET TEAM!

We are hiring at Phillips Chocolates (Dorchester). At Phillips Chocolates, true artisanship and small batch production are rare and valued traditions, ones that we have proudly followed since 1925.

We are seeking results driven, customer focused candidates for our Sales Associate position. Our Sales Associates are at the heart of our team at Phillips Chocolates. They are passionate, go-getters who care deeply about their community and team! They ensure every guest who enters our shop has a positive and memorable experience. They are visionaries who help us create ever-changing experiences that makes Phillips Chocolates the preferred destination for our community’s chocolate and confectionary needs. We are looking for people who LOVE chocolate and want to share their passion for it with others!

We are proud to be a first job employer! No previous work experience required!

Specifically, Sales Associates perform the following tasks:

• Drive sales through guest engagement, suggestive selling, and sharing product knowledge.
• Support achievement of shop’s performance targets by adjusting focus and priorities by the Operations Manager.
• Provide an exceptional guest experience throughout our guest’s visit.
• Process sales and fulfill orders in-shop or phone and process payments via our POS system.
• Assist with inventory, including receiving product as well as stocking product.
• Maintain store appearance and cleanliness.
• Are a champion of Phillips Chocolate inside and outside of the shop.

While there is no singular recipe for an excellent sales associate, the following are qualities and experiences we recognize as keys to one’s success:

• Exceptional interpersonal skills and you are energized by working with people, both guests and your team.
• A bias towards actions. You do not hesitate to dig in and roll up your sleeves and do whatever it takes to get the job done!
• The desire to be coached and mentored. You see potential in yourself and enjoy enhancing that potential.
• An eye for detail. You know that the little things, be it cleanliness, the extra touch or a few acts of kindness make all the difference.
• The desire to problem solve. You like solving problems and bubble your ideas upward.
• The ability to multitask. You can prioritize and execute at many different tasks each day.
• A positive attitude and fun-loving spirit. You are an optimist who freely embraces your inner child and enjoys having fun while you work.
• This Job description captures the position’s essential responsibilities. It is not intended to record all duties and expectations of the position.

Starting pay begins at $17.00/hr and can negotiate based on experience and skill level. This is a full-time SEASONAL position.