Sales Associate

Goodwill Central Texas; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Goodwill Central Texas is seeking a Sales Associate to join their team in Austin, TX. The role involves providing exceptional customer service, maintaining the retail environment, and assisting with sales transactions. Ideal candidates will possess strong communication and sales skills, and the position offers a flexible schedule along with competitive pay.

Benefits

Comprehensive Health Coverage

Generous Paid Time Off

Paid Parental Leave

Professional Development Opportunities

Wellness Programs

Employee Recognition Programs

Diverse and Inclusive Culture

Qualifications

• Ability to work a flexible schedule.
• Excellent verbal communication skills.
• Ability to anticipate customers' needs.

Responsibilities

• Provide excellent customer service and maintain the sales floor.
• Process sales transactions at the POS.
• Assist donors and customers with donations.

Skills

Customer Service

Communication

Active Listening

Sales Skills

Job description

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Goodwill Central Texas provided pay range

This range is provided by Goodwill Central Texas. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$13.50/hr - $14.50/hr

The Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor. Provides operational support to management team.

Role And Responsibilities

• Provides professional, friendly, and courteous service to all customers inside the store, outside of the store, and over the phone.
• Effectively processes sales transactions at the POS.
• Works a flexible schedule set by the supervisor in support of the store opening, production, and closing operations including work on weekends and holidays.
• Maintains knowledge of merchandise and answers customers’ questions courteously and promptly.
• Maintains dressing room standards.
• Maintains sales floor presentation, communicating to management need for additional or removal of product.
• Maintains an orderly and clean register area.
• Execute store security procedures.
• Communicate store messages utilizing the paging system.
• Perform store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including restrooms and dressing rooms).
• Assist donors and customers outside of retail locations, greet donors, receive donations, and supply donors with receipts.
• Communicates our mission and vision effectively to our donors and customers when asking for monetary donations at the POS.
• Other duties as assigned.
  
  

Supervisory Responsibility

This position does not have supervisory responsibilities.

Required Skills & Qualifications

• Ability to work a flexible schedule in support of the store opening, production and closing operations.
• Ability to effectively communicate in English with customers and GCT associates.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customers' needs.
• Ability to process information and merchandise through a computer system and POS register system.
  
  

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Ability to sit, stand, walk, bend, stoop, kneel and twist for 8 hours.
• Ability to lift 35 pounds frequently.
• While performing the duties of this job, the employees is regularly required to talk, hear, and use hands and fingers to operate a computer and telephone.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Regular, predictable attendance is required as business demands dictate.
  
  

What We Offer

• Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy.
• Generous Paid Time Off: Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays.
• Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event.
• Professional Development Opportunities: We believe in continuous growth! Take advantage of our access to workshops and online courses.
• Wellness Programs: Prioritize your well-being with our wellness initiatives, including gym memberships and mental health support.
• Employee Recognition Programs: We celebrate our team members’ achievements with recognition awards.
• Diverse and Inclusive Culture: Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging.
  
  

Equal Employment Opportunity Statement

Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Background Check Requirement

Employment is contingent upon the successful completion of a pre-employment background check. This may include verification of employment history, education, criminal background, and other information relevant to the position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

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