Sales Associate

VanDyke Enterprises Inc; Alabama; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Growth opportunities within the franch

Job summary

The UPS Store in Alabama is seeking a friendly Sales Associate to join our team. You will be the face of the business, delivering exceptional service in shipping, printing, packaging, and business solutions.

You will drive sales, ensure operational efficiency, and maintain a positive, organized store environment while helping customers with a range of services and products.

Qualifications

• High school diploma or equivalent is required or preferred.
• Prior retail or customer service experience is a plus.
• Strong sales and communication abilities are essential.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Greet and assist customers professionally and cheerfully.
• Process shipping transactions and manage payments.
• Offer packaging solutions and assist with safe packing.
• Sell printing, copying, scanning, and finishing services.
• Provide notary, mailbox rental, and business support services.
• Educate customers and recommend suitable solutions.
• Operate POS system and handle cash, credit, and other payments.
• Keep the store clean, organized, and well-stocked.
• Answer phones and respond to inquiries in person or via email.
• Monitor inventory of shipping supplies and print materials.
• Strive to meet or exceed individual and store sales goals.
• Follow all company policies and safety guidelines.

Skills

Sales skills

Customer service

Communication

Organizational skills

Basic computer skills

Reliable transportation

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Job Description

Job Summary

We are looking for a friendly, energetic, and customer-focused Sales Associate to join our team at The UPS Store. In this role, you will be the face of our business, providing exceptional service to customers who need shipping, printing, packaging, and business solutions. You will help drive sales, ensure operational efficiency, and create a positive experience for every customer who walks through our doors.

Key Responsibilities

• Greet and assist customers in a professional and friendly manner
• Process shipping transactions
• Offer packaging solutions and professionally pack customer items when needed
• Sell printing, copying, scanning, faxing, and finishing services
• Provide additional services including notary, mailbox rental, and business support
• Educate customers on services and recommend solutions that best meet their needs
• Ring up sales accurately using the POS system and handle cash, credit, and other payment methods
• Maintain a clean, organized, and well-stocked store environment
• Answer phones and respond to customer inquiries via phone, email, and in-person
• Track and manage inventory of shipping supplies, office products, and print materials
• Meet or exceed individual and store sales goals
• Follow all company policies, procedures, and safety guidelines

Qualifications & Requirements

• High school diploma or equivalent (some college preferred)
• Previous retail or customer service experience is a plus
• Strong sales skills with a positive, can-do attitude
• Excellent communication and interpersonal skills
• Ability to lift up to 50 lbs and stand for extended periods
• Detail-oriented with strong organizational skills
• Basic computer skills and familiarity with Microsoft Office
• Must be available to work flexible hours, including weekends and some holidays
• Reliable transportation

Physical Requirements

• Ability to stand for extended periods and move around the store throughout the shift.
• Capable of lifting, bending, and carrying up to 50–75 lbs (boxes, packages, print materials).
• Manual dexterity for operating print equipment, computers, and packaging tools.

What We Offer

• Competitive salary + performance-based incentives
• Opportunity for growth within a well-established franchise network
• Comprehensive training on The UPS Store systems and procedures

The UPS Store is an independently owned and operated franchise. We are an equal opportunity employer committed to diversity and inclusion.