Sales Assistant, Houston Galleria

Michael Kors; Houston (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Michael Kors in Houston is seeking friendly, customer-focused individuals for a Sales Support role. You will handle merchandise replenishment, assist customers, and support store operations to create a fast and seamless shopping experience.

This role emphasizes teamwork, accuracy at the POS, and adherence to company policies. Join Capri Holdings’ Michael Kors team and contribute to a high-energy environment that values guest service, efficiency, and visual standards on the sales floor and in

Qualifications

• Customer service-oriented candidate with a friendly and professional demeanor.
• Ability to greet customers and respond to questions quickly and accurately.
• Collaborate with sales associates to ensure a seamless fitting room experience.

Responsibilities

• Replenish merchandise on the sales floor
• Perform stock checks for customers and in support of sales associates
• Assist with merchandise floor moves and other visual tasks
• Process POS transactions accurately and efficiently
• Comply with all sales related policies and procedures
• Greet customers and direct them to the right sales associate
• Help resolve customer questions and issues as needed
• Maintain neat, stocked sales floor and fitting rooms

Skills

Customer service experience

Retail experience

Communication skills

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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MAINJOBOBJECTIVE
SALES SUPPORT
ESSENTIAL JOB RESPONSIBILITIES

• Replenish merchandise on the sales floor
• Perform stock checks for customers and in support of sales associates
• Assist with merchandise floor moves and other visual tasks
• Process POS transactions accurately and efficiently
• Comply with all sales related policies and procedures

CUSTOMER SERVICE

• Greet each customer in a warm and friendly manner
• Interact with customers as they enter the store
• Respond to customer’s questions quickly and accurately
• Determine customer’s needs and direct them to the appropriate sales associate
• Assist the sales associates in resolving all client problems and complaints as needed
• Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
• Provide the highest level of customer service to each customer

OPERATIONS

• Keep sales floor and merchandise neat, organized and stocked
• Unpack, hang/fold merchandise, and secure security tags when needed
• Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
• Adhere to work schedule, inclusive of time and attendance
• Comply with all Point-of-Sale policies and procedures

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].