Sales Assistant

phillipj; Syosset (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Annual bonus opportunities

Paid personal and holiday time

Exclusive employee discount on products

Job summary

Phillip Jeffries in Syosset, New York, is seeking a Sales Assistant to support project inquiries and manage sales processes. You will ensure a seamless sales experience and maintain client relationships in a dynamic environment.

The ideal candidate has over a year of sales support experience, is detail-oriented, and possesses strong communication skills. This role includes varied responsibilities from quote management to customer support, contributing to a positive team atmosphere.

Qualifications

• 1+ year of experience in sales support, retail sales, or customer-facing sales.
• Must reside in Nassau County, New York.
• Experience in managing client relationships.

Responsibilities

• Support project inquiries through CRM and website.
• Process quote and order payments accurately.
• Coordinate sales events and maintain client account details.

Skills

Customer-first mindset

Strong communication skills

Attention to detail

Ability to manage multiple relationships

Proficiency in Microsoft Office

Tools

CRM systems

ERP systems

Job description

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.

If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for the Sales Assistant. In this role, you’ll play a vital role in turning project interest into opportunity by managing quotes, orders, samples, and follow‑ups with precision and care. This position is ideal for someone who thrives in a fast‑paced, customer‑driven environment and takes pride in delivering a seamless, high‑touch sales experience.

What You’ll Be Doing

Lead to Order – Turning Interest into Opportunity

• Support project inquiries submitted through our CRM and website, ensuring every opportunity is captured and followed up on
• Confirm receipt of samples and proactively ensure client expectations and product needs are met
• Convert project inquiries into accurate sales quotes within our order management system
• Follow up on open quotes, expiring reservations, backorders, and cutting-for-approval requests
• Assist with follow-up on web‑based sample orders
• Enter sales quotes and orders accurately into the system
• Perform price checks and inventory availability reviews to support the sales process

Order to Completion – Ensuring a Smooth Finish

• Process quote and order payments with accuracy and care
• Track order status and proactively communicate updates
• Partner with Supply Chain to ensure inventory is properly allocated
• Support claims and issue resolution by completing required documentation and collaborating with our Customer Experience team

Operational & Administrative Support

• Coordinate sales events such as Lunch & Learns, tabletops, and VIP client dinners in partnership with Outside Sales
• Maintain and update client account details, including contact information and account notes
• Support Outside Sales by logging and tracking activities in the CRM (appointments, calls, emails, and follow‑ups)

What You Bring to the Table

• Must currently reside in Nassau County, New York with the ability to support local sales territory
• 1+ year of experience in sales support, retail sales, sales development, telesales, or a customer‑facing sales environment
• Strong customer‑first mindset with the ability to manage multiple client relationships
• High attention to detail and accuracy in order entry, quoting, pricing, and account management
• Ability to prioritize tasks, meet deadlines, and follow through in a fast‑paced sales environment
• Comfortable working independently to manage orders and resolve fulfillment issues by collaborating cross‑functionally
• Strong verbal and written communication skills, with confidence engaging creative professionals
• Ability to quickly learn, navigate, and work efficiently across multiple business systems, including ERP and CRM platforms
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and Teams

The Phillip Jeffries Experience

At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.

Your Compensation Journey

• Current base salary ranges from $55,000 to $65,000 (annually), based on previous experience
• Quarterly Sales Bonus Plan
• Annual bonus opportunity to reward your performance
• Cost of Living increases that honor your growth and commitment
• Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required

Health Benefits That Take Care of You

• Comprehensive medical coverage with employee premiums as low as $40 per month
  • Coverage options for spouse, domestic partner, civil union partner, and family
• Health Reimbursement Account (HRA) to offset medical expenses
• Prescription, dental, and vision coverage to support whole‑person wellness
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Employee Assistance Program that supports your mental, financial, and physical well‑being
• Pet insurance for your four‑legged companions

Time to Recharge

• 16 paid personal days each year to relax, recharge, or travel
• Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve
• Additional paid time off during our annual company closure between Christmas and New Year’s
• Earn extra paid time off by completing your annual wellness physical
• Up to three paid days each year to give back through volunteer work

Career Elevation

• Structured onboarding with clear 30, 60, and 90‑day milestones and continued training for long‑term success

Perks at Work

• Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
• Access to Working Advantage with discounts on travel, entertainment, and everyday purchases

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.