Sales Assistant

EB Denim; Los Angeles (CA); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and company holidays

Employee discount on EB Denim product

Job summary

EB Denim in Los Angeles seeks a Sales Assistant to drive the wholesale operations: PO execution, retailer compliance, reporting, and field support with brand consistency across accounts.

You will own PO execution from entry through close-out, maintain reporting for selling conversations, and support accounts in the field. Weekly account visits and collaboration with production, planning, and warehouse enable on-time launches and strong partnerships.

Qualifications

• 1–3 years of experience in wholesale operations, sales support, or merchandising within apparel or accessories.
• Advanced Excel skills with pivot tables, lookups, and reporting from ERP exports.
• Working knowledge of EDI, UPC/EAN setup, and retailer portals.
• Strong organizational and communication skills with buyers and internal partners.

Responsibilities

• Own end-to-end PO management across wholesale accounts: entry, confirmation, tracking, and close-out.
• Ensure operations reviews EDIs are received before start ship.
• Prepare and submit retailer assets (UPCs, EANs, imagery, product data).
• Maintain a live PO/Reorder compliance tracker and flag risks.
• Own retailer vendor portals and order platforms end to end (NuOrder, Full Circle, and account-specific sites).
• Track chargebacks with finance and compliance issues, identify root causes, and recap for management.

Skills

Wholesale operations

Advanced Excel

EDI knowledge

Vendor portals

Organization & follow-through

Tools

ERP exports

Job description

The Sales Assistant is the operational engine of EB Denim’s wholesale business, owning the day-to-day execution layer that keeps orders, inventory, and retail partners moving. This role sits at the center of wholesale operations: order management, retailer compliance, reporting, and account support; ensuring seamless communication and brand consistency across every account we sell.

You will own PO execution from entry through close-out, maintain the reporting that drives our selling conversations, and support our accounts in the field. Your work will directly impact shipped POs, on-time launches, sell-through, and the strength of our wholesale partnerships.

Key Responsibilities

Order Management, Retailer Compliance & Inventory Flow

• Own end-to-end PO management across wholesale accounts: entry, confirmation, tracking, and close-out.
• Ensure operations is reviewing EDIs are received before start ship.
• Prepare and submit all retailer-required assets (UPCs, EANs, imagery, product data).
• Maintain a live PO/ Reorder compliance tracker and flag risks proactively.
• Own retailer vendor portals and order platforms end to end (NuOrder, Full Circle, and account-specific vendor sites).
• Track chargebacks with finance and operations and compliance violations, identify root cause, and recap for management review and escalation.
• Partner cross-functionally with production, planning, and warehouse to ensure inventory availability against confirmed orders, including allocation and stock prioritization across accounts.

Wholesale Account Support & Field Execution

• Conduct regular in-person visits to wholesale accounts, department stores, and retail partners, at a minimum of once per week.
• Support account merchandising, visual presentation, and inventory organization to ensure brand standards are maintained.
• Assist with product knowledge trainings, sales associate education, and selling support on the floor at partner doors as needed.
• Build and maintain strong working relationships with store teams and account partners.
• Communicate field observations, opportunities, competitive insights, and customer feedback to leadership.

Reporting & Business Insights

• Review and analyze with Head of Wholesale Sales the wholesale partner sales dashboard and reporting.
• Own the weekly ATS, Reorder, Order, and RTV Logs and recap.
• Track sell-through, weeks of supply, reorders, and product performance across accounts.
• Identify trends and flag reorder, markdown, and lost-sales risks across accounts and doors.
• Prepare selling recaps, reorder recommendations, and line sheets for market appointments and account meetings.

Cross-Functional Coordination

• Act as a central point of coordination between wholesale, production, warehouse, and finance.
• Ensure timely responses on reorders, account requests, and cross-functional needs.

PR & Samples

• Coordinate PR pulls and sample logistics end to end for sales and marketing.
• Manage the sample closet and ensure availability for market appointments, PR, and account needs.
• Assist in review and resolution of discrepancies, deductions, and short pays across wholesale accounts.

What You Bring

• 1–3 years of experience in wholesale operations, sales support, or merchandising within apparel or accessories
• Advanced Excel skills: pivot tables, lookups, formula building, and comfort building reporting from raw ERP and retailer exports.
• Working knowledge of EDI, UPC/EAN setup, and retailer vendor portals; department store experience is a plus.
• Strong command of the wholesale calendar: market, start ship dates, receipt flow, and reorder cadence.
• Exceptional organization and follow-through; you track the details no one else is tracking.
• Clear, professional written communication with buyers, planners, and internal partners.
• A collaborative, solutions-oriented approach and genuine interest in the denim and premium advanced contemporary market.

Reporting Structure & Growth Path

• This role reports directly to the Head of Wholesale Sales.
• The Sales Assistant is a foundational corporate role with room for growth and development.

Travel Requirements

• Regular local travel is required.
• Employee is expected to visit wholesale accounts, department stores, and partner locations a minimum of one day per week, or more frequently as business needs require.
• Occasional overnight travel may be required for market appointments, trade shows, store openings, events, trainings, or other business initiatives.
• Base pay: $25/hr, commensurate with experience
• Medical, dental, and vision coverage
• Paid time off and company holidays
• Employee allowance and discount on EB Denim product