Sales Assistant

BlueStar, Inc.; Hebron Estates (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

BlueStar, Inc. in Kentucky is seeking an entry-level Sales Assistant to support the Sales Manager and transition into a Sales Representative. You will handle order processing, manage customer inquiries, and coordinate in-house promotions while learning the product lines and attending training.

Ideal candidates have strong phone skills, basic computer/database skills, good written communication, and a drive to advance in a fast-paced distribution environment.

Qualifications

• Experience in customer service or sales support preferred.
• High school graduate; college degree preferred.
• Oracle experience preferred but not required.
• Entry-level with advancement opportunities.
• Excellent telephone and written communication skills.

Responsibilities

• Assist in processing orders via multiple channels (EDI, online, fax, email).
• Check item availability and confirm stock.
• Manage backorder/open order reports.
• Troubleshoot order issues.
• Take inbound customer calls.
• Manage the RMA process for customers.
• Coordinate in-house promotions.
• Self-study product materials to learn offerings.

Skills

Telephone skills

Database management

Word processing

Written communication

High energy

Organizational skills

Customer service exp

Sales support exp

Education

HS diploma

College degree

Tools

Oracle Experience

Job description

Description

BlueStar is a leading global solutions-based distributor of Point-of-Sale, Bar-coding, data collection, radio frequency identification (RFID), Security, and Wireless mobility products. BlueStar works exclusively with Value Added Reseller Partners, providing them with complete solutions at competitive prices. The company brings unequaled expertise to the market, offers award-winning technical support, and is an authorized service center for a growing number of manufacturers. We are looking for motivated and self-starting Sales Assistant to join our team.

This position is an entry level position which will transition into a Sales Representative. The Sales Assistant performs a variety of clerical and administrative activities to support the Sales Manager. The Sales Assistant is responsible for a smooth flow of information and follow up for existing and prospective customers. The position reports to the Sales Manager.

The Sales Assistant's primary duties include but are not limited to:

• Assist in managing customer issues.
• Enter and process orders through EDI, online, fax and/or email.
• Check item availability and confirm stock.
• Manage backorder/open order report.
• Troubleshoot order issues.
• Take inbound customer calls.
• Manage the RMA process for customers.
• Coordinate in-house promotions.
• Self-study the product materials to become familiar with product offerings (attend in- house training) other responsibilities as necessary.

Requirements

• Excellent telephone skills and computer knowledge with proficiency in database management and word processing.
• Demonstrated proficiency composing written communications.
• High energy level, comfortable performing multifaceted projects in conjunction with day to day activities.
• Resourceful, well organized, highly dependable, efficient and detail oriented.
• 3-5 years previous job experience with customer service or sales support experience preferred.
• High school graduate, 2 or 4 year college graduate preferred.
• Oracle Experience preferred but not required.
• Entry level position with opportunity for advancement

Equal Opportunity Employer/Veterans/Disability.