Sales and Training Manager - Membership

Walmart; Sarasota (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

Walmart, a leading company in retail, is seeking a Membership Representative for Sam’s Club to drive membership growth and ensure exceptional service. The role involves multitasking in sales and training in a fast-paced environment. Competitive salary, bonuses, and opportunities for career growth are offered.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Stock purchase

Paid time off

Educational programs

Qualifications

• Bachelor's degree or 4 years of experience in sales/retail required.
• 1 year of B2B sales experience needed.

Responsibilities

• Drive membership growth by communicating goals and engaging members.
• Lead and train staff on policies and customer service.
• Promote membership benefits and assist with account decisions.

Skills

Sales

Customer Service

Training

Leadership

Problem Solving

Education

Bachelor’s degree in business, communications, or related field

4 years’ experience in sales or retail

Job description

Position Summary

Membership Representative
Are you someone that thrives in fast-paced environments and has a strong sales background? Our Membership Representative is a salaried role at Sam’s Club, seeking friendly faces passionate about teaching and training associates at registers, self-checkouts, club pick-up, and more. You will engage current members to utilize their benefits and develop B2B relationships to grow membership. The role involves a fast-paced environment, especially during evenings, weekends, and holidays, with multitasking across visiting businesses, training, and supporting events. It’s rewarding to be part of a team focused on member satisfaction.

You will excel if you:

• Thrive in fast-paced environments
• Are a multi-tasker
• Enjoy teaching and training peers on selling practices and communication
• Have leadership experience in sales teams
• Prioritize member satisfaction
• Can stand for long periods and assist members efficiently
• Are a problem solver committed to excellence

You will make an impact by:

• Maintaining a positive attitude and greeting members
• Influencing positively without supervision
• Providing exceptional customer service
• Keeping a clean, member-ready area and lifting up to 15 lbs

This role is a great starting point for development at Sam’s Club. Apply now!

The above overview is general and not exhaustive of all duties and responsibilities. The full job description will be provided during hiring.

What you'll do

• Drive membership growth by communicating goals, results, and feedback
• Ensure signage and marketing materials are up to date
• Engage members through cross-functional teamwork and training
• Promote membership benefits and process upgrades
• Sell memberships through various techniques including field activities
• Educate members on types, programs, and benefits
• Respond to questions and encourage renewals
• Assist with member account decisions
• Lead and train staff, ensuring compliance with policies and fostering a culture of belonging and integrity
• Support company values and ethical standards
• Deliver results with a customer-first approach
• Drive continuous improvement and adapt to change

Benefits include competitive pay, performance bonuses, health coverage, 401(k), stock purchase, paid time off, and educational programs. The annual salary range is $52,000 - $75,000, with additional bonuses and regional pay opportunities.

Minimum Qualifications

Bachelor’s degree in business, communications, or related field, or 4 years’ experience in sales or retail.
1 year of B2B sales experience.

Preferred Qualifications

Optional qualifications are listed, but none are mandatory for application.

Supervisory

Supervisory responsibilities are implied but not detailed here.

Primary Location

300 N Cattlemen Rd, Sarasota, FL 34232-6426, United States of America