Sales and Service Leader - Full Time - Bellevue Square

LVMH Group; Bellevue (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Sales and Service Leader to enhance the customer shopping experience at a prominent retail location. This role involves guiding a dedicated team, implementing effective sales strategies, and ensuring compliance with service standards. The ideal candidate will thrive in a dynamic environment, possess strong leadership skills, and have a commitment to client service. Join a forward-thinking company that values teamwork and offers an inclusive workplace where your contributions can shine. If you are ready to take on a leadership role in retail, this opportunity is perfect for you!

Qualifications

• Prior leadership experience in retail sales or services is essential.
• Strong communication and multitasking abilities are required.

Responsibilities

• Implement sales and service experiences that meet company standards.
• Support and coach team members in selling and operations.

Skills

Leadership Experience

Client Service

Communication Skills

Multitasking

Resilience

Adaptability

Job description

Sales and Service Leader - Full Time - Bellevue Square

Job ID: 264228
Store Name/Number: WA-Bellevue Square (0198)
Address: 148 Bellevue Square, Bellevue, WA 98004, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Your Role at Sephora: As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for every client. You'll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you.

Key Responsibilities:

• Implementing Sales and Service Experiences: Ensure the implementation of sales and service experiences that meet Sephora's standards.
• Support and Coach Team: Support and coach team members in selling, service, and operations.
• Executing Client Service and Sales: Execute our client service model and sales strategies, driving customer engagement.
• Ensuring Compliance with Sephora Standards: Ensure compliance with store standards, maintaining a professional environment.
• Ensuring Client Loyalty and Engagement: Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

Qualifications/Experience:

• Prior leadership experience, preferably in retail sales or services.
• Passion for client service and teamwork.
• Strong communication skills, ability to multitask.
• Resilience and adaptability to changing store priorities.
• Flexible availability to work during “peak” retail hours.
• Consistent and reliable attendance.
• Ability to lift and carry up to 50 pounds.

Compensation: $25.00 - $30.81/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location.

Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status.

Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws.