Sales and Service Coordinator - Full Time

Sephora USA, Inc; Buffalo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Sephora is seeking a Sales and Service Coordinator in Buffalo, NY, to enhance customer experience through sales initiatives and team training. The role demands strong communication skills, retail experience, and a passion for client service. It offers competitive hourly pay within the retail sector.

Benefits

Comprehensive healthcare and wellbeing benefits

Flexible work schedules

Diversity, Inclusion & Belonging commitment

Qualifications

• Prior experience in retail sales and service, preferably in a coordinator role.
• Passion for client service and teamwork.
• Strong communication skills, ability to multitask.

Responsibilities

• Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.
• Coordinate paid services, events, and classes.
• Educate teams on service offerings and customer experience.

Skills

Communication

Client Service

Multitasking

Adaptability

Teamwork

Job description

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Sales and Service Coordinator - Full Time

Job ID: 268269
Store Name/Number: NY-Walden Galleria (0396)
Address: Walden Galleria Drive, Buffalo, NY 14225, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Your Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for every client. You'll support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store. If you have a passion for retail sales and service and love being part of a team, this is the perfect role for you.

Key Responsibilities:

• Supporting Sales and Service Initiatives: Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.
• Coordinating Paid Services, Events, and Classes: Coordinate paid services, events, and classes.
• Implementing Loyalty Programs: Support the implementation of loyalty programs.
• Handling Cash: Responsible for cash handling, ensuring a smooth checkout process.
• Training Store Team: Educate teams on service offerings, customer experience, and other key areas.

Qualifications/Experience:

• Prior experience in retail sales and service, preferably in a coordinator role.
• Passion for client service and teamwork.
• Strong communication skills, ability to multitask.
• Resilience and adaptability to changing store priorities.
• Flexible availability to work during “peak” retail hours.
• Consistent and reliable attendance.
• Ability to lift and carry up to 50 pounds.

While at Sephora, you’ll enjoy.
Diversity, Inclusion & BelongingWe pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful RewardsSephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: Click Here
$16.50 - $23.27/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location.
Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.
Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.
Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
*This job will be posted for a minimum of 5 business days.