Sales and Service Associate I (Teller I)

Bank of Bartlett; Bartlett (TN); On-site; USD 32,000 - 38,000; Full time

Job summary

Bank of Bartlett in Bartlett, TN seeks a Sales and Service Associate I (Teller I) to handle daily customer transactions, balance cash drawers, and promote bank products. You will welcome customers, provide routine information, and direct inquiries to the proper department within a compliant, customer-focused team.

The role emphasizes accurate cash handling, attention to detail, and friendly service while meeting branch sales goals. Prior banking experience and a high school diploma are required.

Qualifications

• Twelve months of banking or related experience.
• A high school education or equivalent.
• Strong numeric and detail orientation for handling cash and records.
• Excellent interpersonal skills for customer service and cross-selling.

Responsibilities

• Assist customers with withdrawals, deposits, and other transactions including loan payments.
• Balance cash drawer and post transactions to customer accounts.
• Cross-sell bank products and services to meet sales goals.
• Provide routine information and direct customers to appropriate departments.
• Follow federal regulations and bank policies to prevent losses.

Skills

Customer service

Sales skills

Cash handling

Attention to detail

Communication

Education

High School Diploma

Tools

Banking software

Microsoft Office

Job description

# Sales and Service Associate I (Teller I)BARTLETT, TN 38134## Description**Role:** Assist customers with their financial transactions, involving paying and receiving cash and other negotiable instruments. Display and reinforce excellent sales and service to all customers and employees. Balance cash drawer and daily transactions. Cross-sell all bank services.**Essential Functions & Responsibilities:**1. Providing outstanding sales and service while receiving and processing customer withdrawals, financial transactions, including deposits, and loan payments; sell monetary instruments, transfer amounts from customer accounts as directed.2. Welcome customers and provide routine information concerning services and directs customers to appropriate department for specific information and service. Cross-sell all bank products and services, consistently reaching sales goals.3. Post transactions to customer accounts and maintain customer records, while working within all Federal Regulatory guidelines, Reg CC, BSA, and etc..4. Maintaining and balancing cash drawer and reconciling discrepancies. Following all bank financial and security regulations, policies, and procedures to prevent losses to the bank.5. Perform other related duties as assigned.**Performance Measurements:** 1. To provide friendly, professional and accurate sales and service and support to all customers and employees. 2. Cash differences should not exceed bank policy. 3. To meet sales goals with special emphasis on consumer lending. This will include all branch goals as outlined in the Retail Sales Manual. 4. To maintain the confidentiality of all information as directed in banking procedures. 5. Maintain appropriate attendance and punctuality 6. To complete all assigned training within the allotted time frame. 7. To comply with all state and federal regulations that are applicable to their specific job duties. 8. Each position within the Company shares in the cross-selling of the Company's products and services.## Qualifications**Knowledge and Skills:**Experience: Twelve months of banking or related experience.Education: A high school education or equivalent.Interpersonal Skills: Work involves contacts with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (customers or vendors) requiring ordinary courtesy in providing assistance and information.Other Skills: Computer skills needed. Must be detailed with numbers, names, products and services.This job description does not constitute an employment agreement between the employer and employee. The job description is subject to change by the employer as the needs of the employer and requirements of the job change.Physical Requirements: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must able to lift up to 50 pounds.Work Environment: Friendly/compatible team atmosphere.