Sales and Operations Support

SRS Distribution Inc.; Jackson (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Discretionary bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical, dental, and vision

Flexible spending accounts

Life insurance

Long-term disability

Safety bonuses for drivers

Employee referral bonus

Job summary

SRS Distribution Inc. in Jackson, TN is seeking an Operations Support & Sales Specialist to assist Area Managers in operations, fleet management, and sales support. You will promote safety and follow corporate policies while delivering excellent customer service to clients.

The role emphasizes pricing accuracy, lead follow-up, and cost management, with occasional travel and a hybrid work setup combining office-based tasks with remote collaboration.

Qualifications

• Strong Microsoft Office skills are required.
• Minimum education is a high school diploma or GED.
• Minimum 3-5 years of related work experience.
• Certifications are not required.

Responsibilities

• Prepare action plans by accounts & product line through effective search of sales leads & prospects.
• Be proficient in product knowledge to assist the customer in buying decisions.
• Provide timely and accurate competitive pricing on all completed prospect applications submitted for pricing and approval.
• Support Area Managers in managing operational costs.
• Actively anticipate operational risks and create solutions and/or preventative measures.
• Assist Area Managers with MORA inspections.
• Play a key role in achieving operations goals set by the Area Manager.
• Assures compliance with the Safety and Loss Control Program.
• Manage customer files.

Skills

Microsoft Office

Education

High School diploma or GED

Job description

Position Purpose

Position Purpose: The primary function of an Operation Support & Sales Specialist is to support the Area Managers in the functions of operations, fleet management, and sales support. The Operations Support $ Sales Specialist adheres to and promotes safety, corporate policies, and procedures. This person will work closely with the Area Managers to meet mutual goals, assist in other work-related activities as needed, and guarantee the genuine customer service our customers demand.

Key Responsibilities

• Prepare action plans by accounts & product line through effective search of sales leads & prospects.
• Be proficient in product knowledge to assist the customer in buying decisions.
• Provide timely and accurate competitive pricing on all completed prospect applications submitted for pricing and approval.
• Support Area Managers in managing operational costs.
• Actively anticipate operational risks and create solutions and/or preventative measures.
• Assist Area Managers with MORA inspections.
• Play a key role in achieving operations goals set by the Area Manager.
• Assures compliance with the Safety and Loss Control Program.
• Manage customer files.
• Direct Manager/Direct Reports: N/A

Travel Requirements

This position requires occasional travel; less than 10%.

Physical Requirements

Must be able to remain in a stationary position in an office environment 70% of the time. Will frequently move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Working Conditions

Primarily office based or remote; with time spent communicating with customers, prospects and internal teams.

Minimum Qualifications

• Strong Microsoft office skills

Preferred Qualifications

N/A

Minimum Education

• High School diploma or GED equivalent

Preferred Education

Some college or a degree preferred

Minimum Years of Work Experience

• Minimum of 3-5 years of related work experience

Certifications

N/A

Competencies

• Strategic Thinking: Ability to develop and execute strategies that align with corporate goals, drive growth, and address market trends and customer needs.
• Analytical Capability: Possess strong analytical skills to evaluate sales metrics, market data, and research findings, providing insightful analysis that informs strategic decision-making and enhances sales processes.
• Customer Relationship Management: Develop and nurture strong customer relationships, understanding their needs to deliver tailored solutions that drive sales growth and customer satisfaction.
• Collaborative Teamwork: Engage effectively with team members to achieve shared goals, contributing your skills and insights to drive collective success in sales initiatives.
• Negotiation Skills: Advanced skills in negotiating favorable terms with suppliers to enhance product offerings and cost efficiencies.
• Communication Excellence: Strong ability to prepare and deliver clear, compelling presentations and reports to senior leadership and cross-functional teams.
• Project Management: Competence in managing multiple initiatives concurrently, with a focus on delivering results efficiently and on time.
• Organizational and Time Management Skills: Demonstrate effective organization and time management abilities to prioritize tasks and optimize productivity in a dynamic work environment.
• Adaptability and Problem-Solving: Ability to thrive in a fast-paced environment, manage multiple priorities, and devise innovative solutions to overcome challenges, enhancing overall team effectiveness.
• Communication Proficiency: Demonstrate exceptional verbal and written communication skills to effectively interact with clients, internal teams, and stakeholders, ensuring clear understanding and facilitation of objectives.
• Customer Focus: Maintain a customer-centric approach by understanding client needs, fostering relationships, and ensuring a high level of service that contributes to client satisfaction and loyalty.
• Technical Aptitude and Digital Literacy: Show proficiency in leveraging digital tools and computer applications to enhance sales strategies and improve customer engagement and satisfaction.

Work Location

Work Location: Onsite In Office/Virtual/Remote Job Location: Below Structure - Jackson 61 Mill Master Drive Jackson, TN 38305

Equal Employment Opportunity

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Benefits

• Competitive weekly/bi-weekly pay
• discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• medical/dental/vision
• flexible spending accounts
• company-paid life and short-term disability
• optional long-term disability
• additional life insurance
• Competitive salaries for all team members paid weekly
• 401(k) Retirement Plan with company matching
• Employee Stock Purchase Plan
• Paid Vacation
• Sick Time
• Holidays
• Birthday
• Floating Holidays
• Paid Parental Leave
• Medical
• Dental and Vision Benefits
• Flexible and Dependent Care Spending Accounts
• Company paid Life insurance and Short-Term Disability
• Additional Life Insurance and Long-Term Disability
• Safety Program with Bonuses for our Drivers
• Employee Referral Bonus Program

All benefits subject to eligibility.

Company Overview

SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse.

Culture

Make money, have fun and give back with us! Find out more at www.srsdistribution.com.