Sales and Merchandising Manager

The Church of Eleven22; Jacksonville (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Sales and Merchandising Manager to lead the vision for Hope’s Closet Thrift. This full-time role involves developing innovative merchandising strategies, managing vendor relationships, and ensuring a dignified retail environment. The ideal candidate will thrive in a fast-paced setting, demonstrating strong leadership and organizational skills while fostering a spirit of service among staff. Join a mission-driven team dedicated to making a meaningful impact in the community through creative sales and ministry events.

Qualifications

• 2-4 years of relevant work experience in sales or retail management.
• Strong ability to manage multiple employees and projects effectively.

Responsibilities

• Develop and implement merchandising strategies for Hope’s Closet.
• Manage vendor relationships and maintain accurate inventory records.

Skills

Sales Strategy

Visual Merchandising

Inventory Management

Project Management

Communication Skills

Organizational Skills

Education

Bachelor's Degree

Tools

Cash Registers

Computers

Job description

Job Title: Sales and Merchandising Manager

Ministry /Department: Hope’s Closet

Reports to: General Manager

Status: Full-time/ Seasonal (Minimum of Six Months)

Supervisory Role: Serve staff

Objective

To implement sales and merchandising programs for Hope’s Closet Thrift, both short and long term, while aligning with The Church of Eleven22's vision of being a movement for all people to discover and deepen a relationship with Jesus Christ. This position is a seasonal full-time exempt role reporting to the Hope’s Closet General Manager.

Key Responsibilities

• Minister of the Gospel and Hope’s Closet Ambassador
• Develop and implement visual merchandising strategies for Hope’s Closet
• Ensure store standards are maintained to provide a dignified retail environment for customers
• Develop and maintain vendor relationships, and acquire new vendors
• Maintain accurate inventory management records
• Manage inventory budget and buying plans
• Oversee new product receiving and processing
• Lead the development and project management of sales and ministry events
• Collaborate with the Communication Project Manager on promotional and sales activities
• Support content development for Hope’s Closet’s mission and promotional sales via marketing platforms, working with the Communication Project Manager
• Assist in creating content for social media platforms
• Educate store staff on product knowledge, displays, and sales strategies
• Support the development, discipling, and leadership of merchandising staff to execute displays effectively
• Assist in store operations during vacations and staffing needs
• Model The Church of Eleven22 & Hope’s Closet mission, vision, and core values
• Maintain strict confidentiality
• Demonstrate ability to make disciples who make disciples
• Thrive in a fast-paced environment
• Be self-motivated with excellent time and project management skills
• Generate sales revenue
• Communicate proactively and effectively, both verbally and in writing
• Cast vision to develop a large serve staff team
• Possess strong organizational, planning, and problem-solving skills

Education and Experience

• Preferred bachelor’s degree
• 2-4 years of relevant work experience
• Experience managing multiple employees, volunteers, or projects

Position Type/Expected Hours of Work

This is a full-time, exempt position reporting to the General Manager. Hours may vary weekly based on store needs, including weekends for scheduled events. The store closes during major church events to allow staff participation in spiritual formation.

Our team is committed to furthering the mission of The Church of Eleven22 and Hope’s Closet through various big events throughout the year, encouraging staff participation and service.

This role operates in a professional retail environment, involving both sales floor and warehouse/stockroom activities, using fixtures and equipment such as dollies, racks, carts, ladders, cash registers, and computers.

Physical Demands

Must be able to:

• Stand or walk on concrete floors for extended periods
• Bend, lift, grasp, reach, push, and pull materials
• Walk on uneven surfaces, ladders, and stairs
• Occasionally lift up to 50 lbs

Code of Conduct

• Gospel-centered and mission-focused
• Family-oriented
• Lifelong learners
• Strive for excellence with zero excess
• Trustworthy
• Pray first, decide second
• Glorify God by honoring others
• Unite under a clear vision
• Walk humbly with confidence

EEO Statement

Hope’s Closet provides equal employment opportunities to all applicants and employees, prohibiting discrimination and harassment of any kind based on race, color, age, sex, national origin, disability, genetics, veteran status, or other protected characteristics. We reserve the right to consider religious discrimination as permitted by law.