Sales and Membership Specialist

El Paso Chamber; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The El Paso Chamber in El Paso, TX seeks a Membership and Sales Specialist to generate leads, manage memberships, and deliver outstanding customer service to local businesses every day.

You will build a prioritized prospect list, convert leads to new members, communicate the value of membership tiers, track metrics with leadership, support surveys, and help retention efforts while representing the Chamber at events.

Qualifications

• College-level education preferred in business, management, communications, or related field.
• Three to five years’ experience in sales or sales management.
• Excellent oral and written communication skills.
• Organized and able to work independently or in a team.
• Willingness to undergo a background check.
• Bilingual preferred due to service area.

Responsibilities

• Proactively identify prospective Chamber members and execute a targeted monthly sales plan.
• Develop and maintain a prioritized list of membership prospects and convert leads to new members.
• Understand membership tiers and benefits to communicate value to businesses.
• Meet or exceed goals for new membership sales and member retention.
• Collaborate with the President & CEO to define and track performance metrics.

Skills

Communication

Organizational skills

Team player

B2B sales experience

Education

College degree in Business/Management/Communications

Tools

CRM software

Job description

Job Description:

The Membership and Sales Specialist will be responsible for day-to-day tasks associated with generating leads, sales management, and providing exceptional customer service.

Primary Responsibilities:

• Proactively identify prospective Chamber members and execute a targeted monthly sales plan.
• Develop and maintain a prioritized list of membership prospects, with a focus on converting leads to new members.
• Attain a comprehensive understanding of all Chamber membership tiers and the corresponding benefits to effectively communicate value to businesses.
• Consistently meet or exceed established goals for new membership sales and member retention.
• Collaborate with the President & CEO to define and track key performance metrics, including sales, member outreach, and engagement activity.
• Support the design and implementation of member surveys and other research initiatives to assess satisfaction and identify areas for improvement.
• Stay well-informed and actively engaged with Chamber objectives, initiatives, services, events, and member offerings.
• Represent the Chamber at meetings, networking events, and community functions to strengthen relationships and increase visibility.
• Partner with the President & CEO and finance team to enhance retention strategies and monitor membership engagement.
• Build and nurture strong relationships with Chamber members, partners, and volunteers.
• Assist with collections of overdue memberships and manage cancellation requests.
• Optimize the use of the membership database, ensuring data accuracy and efficient member tracking.
• Lead and oversee the Chamber Ambassador Program, providing guidance and support to ambassadors.
• Serve as a professional and positive representative of the Chamber at all times.
• Perform additional duties as assigned to support Chamber operations and growth.

Skill Requirements and Qualifications:

• College-level education preferred (preferably a degree in business, management, communications, or a related field);
• Three to five years’ experience in sales,
• Sales management or related field;
• Excellent oral and written communication skills;
• Must be organized, can work independently as well as in a team setting;
• Must be willing to undergo a background check.
• Bilingual preferred due to service area
• Initiative-taking with B2B sales experience